I could run SkySync from anywhere. Keith asked why New York over SF.
Simple — it's where our customers are. NY Tech Week alone had ~3,000 events and 60k people, roughly triple SF. The operators, the energy, the actual buyers are here now.
NYC founders — where do you pull your energy from?
#NYCtech #AI #startups
🎙️ My conversation with @KRCowing on Executives Unplugged.
We replaced our entire SEO function with an agent. That surprises people, so here's the nuance.
Some things are fully automatable today — SEO, first drafts, reporting. Others still need a human who owns the judgment call and hits approve. The whole game is knowing exactly where that line sits.
What's the first thing you'd hand off completely?
#AI #SEO #AIagents
🎙️ My conversation with @KRCowing on Executives Unplugged.
Keith asked what the companies actually winning with AI have in common. It's not budget.
It's posture. The ones pulling ahead treat AI as a growth bet and move. The ones falling behind treat it as a threat and spin up another committee. Offense vs defense.
Be honest — is your leadership playing offense or defense here?
#AILeadership #AI #ChangeManagement
🎙️ My conversation with @KRCowing on Executives Unplugged.
Everyone asks where to start with AI, and my answer usually disappoints them because it's not the shiny one.
Don't start with a customer-facing bot. Start with a boring internal agent on your own data that saves your team a few hours a week. Lower risk, and it earns you the right to do the bigger stuff.
Save this for your next planning meeting.
#AI #AIagents #Productivity
🎙️ My conversation with @KRCowing on Executives Unplugged.
Keith asked why so many AI projects go nowhere. Honest answer: it's almost never the tech.
Two things kill them — teams stuck in silos, and nobody agreeing on what "ROI" even means. Fix those and a dead pilot turns into a real line on the P&L.
Which one's biting you more right now — the silos or the fuzzy ROI?
#AI #AItransformation #Agentforce
🎙️ My interview with @KRCowing on Executives Unplugged.
Keith asked why so many AI projects go nowhere. Honest answer: it's almost never the tech.
Two things kill them — teams stuck in silos, and nobody agreeing on what "ROI" even means. Fix those and a dead pilot turns into a real line on the P&L.
Which one's biting you more right now — the silos or the fuzzy ROI?
#AI #AItransformation #Agentforce
🎙️ My interview with @KRCowing on Executives Unplugged.
Keith asked why so many AI projects go nowhere. Honest answer: it's almost never the tech.
Two things kill them — teams stuck in silos, and nobody agreeing on what "ROI" even means. Fix those and a dead pilot turns into a real line on the P&L.
Which one's biting you more right now — the silos or the fuzzy ROI?
#AI #AItransformation #Agentforce
🎙️ My interview with @KRCowing on Executives Unplugged.
Keith asked why so many AI projects go nowhere. Honest answer: it's almost never the tech.
Two things kill them — teams stuck in silos, and nobody agreeing on what "ROI" even means. Fix those and a dead pilot turns into a real line on the P&L.
Which one's biting you more right now — the silos or the fuzzy ROI?
#AI #AItransformation #Agentforce
🎙️ My interview with @KRCowing on Executives Unplugged.
Keith asked why so many AI projects go nowhere. Honest answer: it's almost never the tech.
Two things kill them — teams stuck in silos, and nobody agreeing on what "ROI" even means. Fix those and a dead pilot turns into a real line on the P&L.
Which one's biting you more right now — the silos or the fuzzy ROI?
#AI #AItransformation #Agentforce
🎙️ My interview with @KRCowing on Executives Unplugged.
Most people don't actually know what I do, so Keith put me on the spot to explain it in 45 seconds.
I'm Akshit. I run SkySync in NYC — we build and run AI agents for companies, and we only get paid when they move a real number. Before this I helped build Agentforce at Salesforce.
If your AI pilots look great in a demo but haven't made you a dollar, that's the gap I keep harping on. More clips from this one coming.
#AI #Agentforce #NYCtech
🎙️ My interview with @KRCowing on Executives Unplugged.
Happy Fourth of July and Happy 250th Birthday, America. 🇺🇸
I moved to the United States when I was 17 years old, and looking back, it’s one of the decisions that changed my life.
This country has given me opportunities I never imagined. I’ve had the chance to learn, build, start companies, meet incredible people, and call New York City home.
What I appreciate most about America is that it continues to attract people who are willing to take a chance on themselves. People come here from all over the world with different backgrounds, ideas, and ambitions, and together they build things that make a real impact.
I’m grateful for the people I’ve met, the opportunities I’ve been given, and the chance to keep building here.
Happy Independence Day. Here’s to the next 250 years. 🇺🇸
#FourthOfJuly #America250 #NewYorkCity #Entrepreneurship #Innovation #Founders #Startups #ArtificialIntelligence #AI #BuildInPublic #Leadership #Technology
90% of AI agents are stuck in pilot mode.
I went on Executives Unplugged with @KRCowing to break down why — and what the 10% do differently:
1.The unlock isn’t tech. It’s your org. Kill the functional silos.
2.Manage agents like your best employees: onboard, give context, feedback, iterate.
3.Governance early — especially across countries + data residency.
4.When in doubt, start with an internal agent. Low risk, real learning.
https://t.co/7O4DiM6Wxs one dashboard: token usage, cost, results. If you can’t see ROI, you don’t have it.
Full episode 🔗 below
@AnthropicAI Curious how many enterprise roadmaps had to change because of this. Are teams still betting on a single frontier model, or is multi-model becoming the default?
Hosting an AI Happy Hour in NYC — You're Invited!
I'm excited to be hosting an exclusive evening right after the Salesforce Agentforce World Tour on April 29th, 5–7 PM in Manhattan.
A curated, invite-only gathering for CXOs, industry leaders, and AI & data practitioners — real conversations about what's actually working in AI. No keynotes, no pitches. Just cocktails and great people.
Space is limited — would love to see you there! 👉 https://t.co/LRoSnbRwkb
#AI #ArtificialIntelligence #HappyHour #NYC #Salesforce #AgentforceWorldTour #DataAI #Networking #NewYorkCity #AILeaders
See how Agentforce 360 Service + ChatGPT connect through OpenAI’s Apps SDK to create seamless, intelligent customer experiences.
From booking flights to updating travel details for your puppy — AI + humans working together in one continuous conversation.
#Agentforce#AI #CustomerSuccess ✈️🐶🤖
@Benioff@salesforce@OpenAI@Benioff What an amazing use case. Can’t wait to deliver this to our customers, the possibilities are endless, especially when you bring Data 360 + Agentforce into the ChatGPT Canvas experience
🔍 The stakes are sky-high, but so are the opportunities. From groundbreaking medicines to innovative climate solutions, #AI holds the key to a better world. Let's explore this transformative journey together. #AIForGood#FutureIsNow
The stakes are high. The opportunities are profound. From the creation of new medicines to novel ways to solve climate change, AI offers the promise of a better world.
Explore our vision for the AI-enabled future: https://t.co/lrDLEL41p5
"The larger the user base, the more excited they were about Sprig. Robinhood agreed to a large contract even though we were early...They installed it as we were building the first version, basically"
Talk about some sweet PMF! Wow.
@ryanglasgow@lennysan