Aaron Godby

Founder and CEO of @greenirony. Passionate about delivering rapid business value through @Salesforce and @MuleSoft solutions. 18X Certified. Views are my own.

[Aaron Godby @akshook]

@CB2 And once I do, a supervisor will call me?

[Aaron Godby @akshook]

@CB2 Please look it up. I’ve had to tweet you at least 10 times because of the myriad issues with this delivery.

[Aaron Godby @akshook]

@CB2 You’ve fallen shorter than Tyrion Lannister. I’m tired of calling your customer service number and being bounced around for a simple delivery when your team commits to fixing stuff and then doesn’t. You don’t value your customers’ time.

[Aaron Godby @akshook]

@CrateandBarrel @CB2 You’ve never helped over the span of two days. All you’ve done is make promises you don’t keep and point fingers at your logistics vendor who points them back at you. Order is 140818521

[Aaron Godby @akshook]

@CB2 @CrateandBarrel I’ve probably talked to 8-12 different support reps across two days for a simple delivery. How will this time be different?

[Aaron Godby @akshook]

@CB2 @CrateandBarrel I’m tired of wasting time with your support. Nobody helps and they just point fingers at each other. Is that part of the @CB2 brand core values?

[Aaron Godby @akshook]

@CB2 @CrateandBarrel @CB2 you’ve wasted hours of my time and there’s still no clarity. #GalaxyS24

[Aaron Godby @akshook]

@CB2 @CrateandBarrel You guys delivered at the wrong time, left without even showing up, and now 5 hours later still have provided ZERO clarity on when you’re showing up. This has been on the books for 2 weeks. Do better and stop making your dysfunction the customers problem

[Aaron Godby @akshook]

@CB2 They cannot provide longer time and this has been a KNOWN constraint from the time the delivery was scheduled and CB2's agent agreed to it. Now CB2 scheduled the wrong time window and is making this my problem. Several things are scheduled around this. CB2 needs to come through.

[Aaron Godby @akshook]

@CB2 Hi Sandra, that's not possible on this platform unless you follow me. Order # is 140818521.

[Aaron Godby @akshook]

@PayPal It seems your brand does not take fraud seriously. I just got off the phone with your support after someone looks to have opened an account in my business's name (I am not a customer) and the response was horrendous. No sense of urgency or knowledge. What am I missing?

[Aaron Godby @akshook]

@Intuit Your support has continued to fail at this again and again and again @Intuit. I've spent hours on this with no results and you continue to hold my funds hostage with no clarity of resolution. Is this part of your financial strategy? Should customers expect this lack of support?

[Aaron Godby @akshook]

@Intuit Quickbooks is holding a large invoice hostage with zero clear steps to resolution from your support team and emails bouncing because the "case doesn't exist". Who at Intuit can resolve issues like this? Your email and phone support cannot.

[Arnold Schwarzenegger @Schwarzenegger]

My message to my fellow Americans and friends around the world following this week's attack on the Capitol.

[Aaron Godby @akshook]

@ATTHelp Your support didn't even attempt to help. If @ATT can't even fulfill a simple phone order, why would I switch to your carrier?

[Aaron Godby @akshook]

@ATT I've now had two iPhone 12 orders canceled on your end with no explanation and called in to try to do it by phone and "my partner wasn't answering" so I was disconnected. Do you guys have the capability to sell me an iPhone or should I stick with @Verizon?

[Aaron Godby @akshook]

https://t.co/IEzLHTQqvi

[Aaron Godby @akshook]

@mcuban Mark please swap with @realDonaldTrump and bring some of this logical thinking into the White House. He can backfill your position arguing with Mr. Wonderful.