AlderD

[AlderD @AlderDJ]

@HMRCcustomers The system is designed to block you from making a general inquiry.

[AlderD @AlderDJ]

@HMRCcustomers 😩 I've already tried that.. The automated chats just block you, it can't handle a simple request like asking for an update on a request. There is no phone number to call, no email address. The option to check on how long something should take doesn't include chamge of details.

[AlderD @AlderDJ]

@HMRCcustomers No, as I said, NOTHING has happened, no change, no request for further information. Nothing, name is still the same, request is still there with ref number but NOTHING has changed.

[AlderD @AlderDJ]

@HMRCcustomers No, still original name.

[AlderD @AlderDJ]

@HMRCcustomers Hi, yes I do, I made the change request via the hmrc app. I can see the request there and have a reference number but nothing seems to have happened.

[AlderD @AlderDJ]

@absoluteradio has your podcast back catalogue been removed for some reason? Jason manford, Jon Richardson, Dave berry.. Majority of their podcast back catalogue has disappeared from Apple podcasts, also checked audible podcasts and gone from there too?

[AlderD @AlderDJ]

@eToro Made 1 resolution, get my money out of the sh1t show called eToro, so resolution all complete!

[AlderD @AlderDJ]

@elonmusk Least we know trump would be the father, musk would take it willingly.

[AlderD @AlderDJ]

@elonmusk Musk, you’ve got enough mess on your own doorstep to worry about. You and your owner need to sort your own shit show.

[AlderD @AlderDJ]

@DDhopn You did kinda leave the door open on that one 😉 but I appreciate the hindsight re IQ comment 👏 I’m still a supporter, I ignore the stuff on Reddit, Plutus is working for me.. All I’d say is proofread the communications from a customers perspective, will our message antagonise.

[AlderD @AlderDJ]

@DDhopn Am glad you admit there has been misinformation.. from Plutus. I’ve been a supporter from the start, and have witnessed the moving goal posts, the poor communications, the antagonistic emails to customers, from Plutus. You most recent references of IQ being one of the worst.

[AlderD @AlderDJ]

@eToro Your capital is at risk… if you give it to eToro, end of story.

[AlderD @AlderDJ]

@DDhopn Another great example of how to antagonise your customers with poor wording, although standard from the Plutus team.. I’d argue the IQ of the author

[AlderD @AlderDJ]

@eToro Worry about your own service before you worry about TikTok… plenty of other options to step in your shoes. Start by resolving tickets and sticking to your quoted time frames.

[AlderD @AlderDJ]

@eToroTeam Does eToro actively ignore open tickets? Had one open since 25th November, you said you would be in touch in 2 days but nothing. Submitted a complaint but you closed it with no reply. Agents claim to escalate but nothing happens. I recommended you previously, never again.

[AlderD @AlderDJ]

@eToroTeam Does eToro actively ignore open tickets? Had one open since 25th November, you said you would be in touch in 2 days but nothing. Submitted a complaint but you closed it with no reply. Agents claim to escalate but nothing happens. I recommended you previously, never again.

[AlderD @AlderDJ]

@eToroTeam Does eToro actively ignore open tickets? Had one open since 25th November, you said you would be in touch in 2 days but nothing. Submitted a complaint but you closed it with no reply. Agents claim to escalate but nothing happens. I recommended you previously, never again.

[AlderD @AlderDJ]

@eToroTeam Does eToro actively ignore open tickets? Had one open since 25th November, you said you would be in touch in 2 days but nothing. Submitted a complaint but you closed it with no reply. Agents claim to escalate but nothing happens. I recommended you previously, never again.