@sytses Finding that balance is definitely difficult, but I think this article is spot on. This is something we are going through right now and asking "who cares most about the feature" is the prompt we will definitely be using.
@happydragos Not on its own, but it is a differentiator that would play into my decision once I have properly tested the tool.
Open source is great, but if the tool sucks and slows my team down, then it's not worth it.