@DPDgroup_news VIP slot which apparently you know nothing about but have happily taken out money for the service we haven’t booked! I have nothing else to discuss so we will leave it with our bank to be in contact.
@DPDgroup_news there is an issue on your VIP delivery slot. When trying to rearrange our missed delivery and choosing VIP it let me put in my card details and then said ‘Oops there is a problem, please try another form of payment’. It did take my payment twice your CS says not
@DPDgroup_news So nearly a week in from being passed on from 1 executive team member to another and you still have refunded our money and apparently attempted twice to deliver our, which your tracking doesn’t show. You have now sent out package back to the sender even though we have paid for a
@DPDgroup_news All your DM reply says to contact your CS in the Uk which we have already done and they have dismissed us. I’m not wasting a further £6plus to make a phone call to you. It’s just throwing more money away. I’m sorry you could not help to resolve this.
@DPDgroup_news You have taken the payment 4 times, twice by card and twice by paypal. We have checked with our bank and the money has already been taken by DPD. Your CS say we haven’t made the payment so we won’t receive the parcel and you took our money too.
@DPDgroup_news We have already contact you but got nowhere. Your CS told us it was the problem with who we bought the item from. It is nothing to do with them. Your CS said they had to end our conversation as they had helped us but it wasn’t their fault we weren’t happy with the solution.
Your CS have said to contact who we bought the item from but it’s nothing to do with them. It was DPD who offered the service for VIP delivery after we first missed our delivery, then arranged for it to be delivered to a neighbour but you didn’t attempt this.
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@IKEAUKSupport We received water damaged items last Wednesday, delivery driver took them back at their advice. After trying for 4 days we eventually spoke to your CS who said they would replace the items and be delivered 29th Sept. They have not arrived and we have no idea when they will.
@IKEAUK your site now says you have delivered all our items and you have not! We have spent a lot of money for only to have one desk and two shelves! Now every time I message your online chat it’s telling me it’s closed! Your website says it’s open 7am-7pm! Why is it closed at4pm
@IKEAUK 3 of 3 I was told it would be refunded u couldn’t replace and I would have to pay delivery costs again to have the rest delivery. This is outrageous! It was u at fault but it is costing me more money! I won’t be using you again! To much like hard work. Not happy.
@IKEAUK 2 of 3 the van you sent the items was not fit for purpose with a leak not fixed, on a rainy day. I was told they needed to be returned and to contact u and the items would be replaced without me having to pay another delivery charge. When contacting your customer service
@IKEAUK 1 of 3 I am really disappointed with your customer service. Ordered 6 items for them to be delivered with 3 being water damaged. The driver wouldn’t even get them out of the van just asked me to go and see the items and told me they needed to be returned.
@VodafoneUK there are issues with mobile network in Nantwich, Cheshire. We can’t call or receive calls and the same with MSM’s. All the FB local community pages have people complaining about it since last week but @VodafoneUK have said it is our phones and no fault with the mast