Alison Bert

Executive Editor @ElsevierConnect ( Journalist, photographer—and music prof in previous century. Opinions are mine; follows ≠ endorsements

[Alison Bert @AlisonBert]

@AmazonHelp What will it take to get packages delivered to my apartment building instead of the building nextdoor?! The buildings are clearly numbered. This has been going on for a few years despite my feedback.

[Alison Bert @AlisonBert]

@photoshelter Having a recurring problem logging into my account with 2FA via Google Authenticate. Have tried on multiple browsers. Would you be able to help by midday tomorrow? (Sunday)

[Alison Bert @AlisonBert]

@FedExHelp FedEx confirmed they picked up a package from my apartment 2 days ago, but they never left a receipt and I don't have the tracking number from the return label I used. Phone support promised to get it for me, but I haven't heard back Can you help

[Alison Bert @AlisonBert]

@photoshelter My 2-factor identification is not working. I can't get into my website as a photographer. Can you please help me?

[Alison Bert @AlisonBert]

@IRShlpgov Please tell me to which address I should send my form 843 Claim for Refund and Request for Abatement? The penalty letter I received says "to the address shown above," but there are 2 addresses on the letter: a return address and an address to send payment. Thank you!

[Alison Bert @AlisonBert]

@InstantPot I'm locked out of your app. I waited 30 minutes to "Chat with an expert," and they were not helpful. I finally asked them to elevate, so now I'm waiting for an email. Your tech support is seriously your weak link!

[Elsevier @ElsevierConnect]

Imagine: Dr. Seuss trees come alive! 🌳

Fossils reveal unique canopy structures in ancient trees, suggesting diverse plant life.

Did they compete for light? Read more: https://t.co/uBCPVv1iQK

#paleontology #evolution #fossilplants

[Elsevier @ElsevierConnect]

Feeling is believing!

New tech restores temperature sensation in amputees, helping them grasp objects, feel human touch & more! Discover how it works: https://t.co/9H0CFb4MW5

#prosthetics #amputees #MedTech

[Alison Bert @AlisonBert]

@1Password Still waiting for an email from them. They are ghosting me.

[Alison Bert @AlisonBert]

@1Password I am very unhappy with #1Password (have tried for 2 months and it still doesn't work) and Customer Service has not been able to help me. How can I get a refund for my annual subscription?

[Alison Bert @AlisonBert]

@1Password I made this request twice today but haven't heard back via email.

[Elsevier @ElsevierConnect]

What are the real risks and potential rewards of large-language AI models?

Ahead of his @Ri_Science Christmas Lecture on the BBC, Prof Michael Wooldridge of @CompSciOxford shared his thoughts with Elsevier Connect:

https://t.co/1ejbUZpHJc

[Elsevier @ElsevierConnect]

This new webinar explores the perils and pitfalls of #generativeAI for R&D. Here's a summary of the experts' tips: https://t.co/czYbmoCGEB

#ChatGPT #lifesciences #LLMs #pharma #AI

[Elsevier @ElsevierConnect]

4 ways universities are using research and scholarship to help their communities and the world: https://t.co/TNlzWRKgsT

#researchimpact #highereducation

[Ann Gabriel @annzgabriel]

Now more than ever, it’s important to have new AI tools operating on top of trusted content. Scopus AI is here!

[Elsevier @ElsevierConnect]

🌟 A Journey of Resilience: Dr. Zolelwa Sifumba's Inspiring Tale 🌟

Dr Zolelwa Sifumba of South Africa shares her experiences of a health force in crisis and her vision for more care in healthcare. 👉 https://t.co/5z4eXK9p5s

#Inspiration #Resilience #HopefulFuture

[Elsevier @ElsevierConnect]

"Working at Elsevier, I understand the importance of research and its crucial link to diagnosis and treatment for patients like my daughter."

Joslyn Chaiprasert-Paguio's captivating tale, in her own words. 👉 https://t.co/4RB7f4hgVj

#WEAREELSEVIER #rarediseases #YearoftheZebra

[Elsevier @ElsevierConnect]

An Elsevier software engineer writes about how to use Quarkus to improve Java functions with AWS Lambda.

Read more. 👉 https://t.co/hlK8etuy6z

#techjobs #softwareengineering #java

[Alison Bert @AlisonBert]

@DiversicareJobs I contacting you because I can't get anyone to return my calls about my father's bill. Can you please connect me with someone there?

[Alison Bert @AlisonBert]

.@GovKathyHochul @legmjshimsky @carlheastie Please pass #NYHEAT for cleaner energy & cheaper bills!