Alistair Burton

Helps companies deliver superior experiences. Loves family time, sports fan & AI enthusiast #cx #ai #swfc #football #thebeautifulgame #boxing #cycling

[Alistair Burton @alistairjb]

@tabymat This is a scam - he took money off my daughter with no tickets received!!

[Al Burton @al_burton]

I've been stuck on @TicketmasterUK for 2.5 hours trying to get #Oasis tickets. Finally got through, selected 4 seats, and after 30 mins of "confirming availability," it bombed me out! Now I'm back in the queue with no tickets. I have my queue ID—what's going on?! #frustrated

[Alistair Burton @alistairjb]

Excited for the second half of the season to start! Can't wait to watch Genesys partner Scuderia Ferrari HP tear up the track at the #DutchGP 🏎️💨

Here’s to innovation and teamwork!

#DrivenByExperiences

[Genesys @Genesys]

The pressure is mounting to keep up with #AI in customer experience.

#CX leaders: Get the ultimate guide to AI adoption to learn how AI can help you:

✔️ Reduce risk
✔️ Accelerate value
✔️ Enable innovation

[Alistair Burton @alistairjb]

Deliver on your brand and the promise of #AI — without any roadblocks with @Genesys. 

Hear from Nationwide and Modivcare about their journey to the #cloud and see what an AI-powered contact centre can do for you.

[Alistair Burton @alistairjb]

Before making a purchase, what are the top factors you consider? These top 3 ring true for me.

This survey from #Genesys takes a look at many consumer expectations and gives brands a great idea of what factors they need to prioritise to lead to exceptional experiences.🏅

[Alistair Burton @alistairjb]

https://t.co/bTAkGgXZfO

[Alistair Burton @alistairjb]

Proud to be part of a company working towards a #BetterFuture!

In its 4th annual #SustainabilityReport, @genesys is setting the pace in the industry in its quest to become #CarbonNeutral by 2030 and achieve #NetZeroEmissions by 2040. ​

#genesys #sustainability

[Alistair Burton @alistairjb]

Excited to watch teamwork and innovation in action this season!

@connachtrugby and @genesys combine to provide the best experiences (for fans and customers) and outcomes 🙌 #DrivenByExperiences

[Alistair Burton @alistairjb]

Thank you @Geneys for giving August free Fridays! Spent last Friday @edfringe with family, enjoying great performances and creative energy. Fantastic to recharge this way. Feeling refreshed and motivated! #genesys #worklifebalance #edfringe #familytime #creativity #grateful

[Genesys @Genesys]

Unlock gold medal-worthy 🥇 customer support with our Level Up Series!

We know #EX is essential to #CX so we created a video series to help you develop a culture your workforce will love. Discover winning tips to level up your employee experience: https://t.co/hg11fCFEE8

[Alistair Burton @alistairjb]

Excited about the launch of #Genesys Cloud Agent #Copilot. It's #AI powered and built to empower #contactcentre agents by enhancing productivity and improving customer interactions. https://t.co/TEmMbLBLXw

[Al Burton @al_burton]

Here comes Beryl - no calm before this storm ⛈️ ⚡️ #HurricaneBeryl #BerylHurricane #lightning #royaltonrivieracancun #Cancun #Mexico

[Al Burton @al_burton]

The Caribbean Sea starting to get angry pre #hurricaneberyl. Time to batten down the hatches #BerylHurricane #royaltonrivieracancun #Cancun #mexico

[Alistair Burton @alistairjb]

#FerrariHypercar wins #LeMans24 again! Congrats to car #50 and team. Proud to have them as a Genesys partner—true teamwork and innovation! 🏆

[Sheffield Wednesday @swfc]

Means so much! 👊

#QPRSHW

[Alistair Burton @alistairjb]

Genesys has been named Best of Enterprise Connect winner in not one but two categories! 💥

[Alistair Burton @alistairjb]

These results are even more of a reason to be proud to work at Genesys!

Learn more about our amazing progress and accomplishments here:-

#GenesysCloud #AI

https://t.co/BTUBxV7qKo