@RogersHelps this scripted comment is as useful as your live agents and “retention managers”. at least you didn’t flat out lie like they do. tell me why they said it’s an $80 fee to transfer to a new account & in store they said $40. pretty big difference, no? @Rogers
@Rogers absolutely deplorable customer service. incredibly inconsistent customer service, being told 2 different things from an agent and a retention manager. loyalty means nothing to you guys, eh?
@koodo some of the worst customer service i’ve ever experienced. making an already difficult situation of cancelling my late fathers phone plan even harder 👌🏼
@airtransat so now they’re stranded at the airport. no flights. no rental cars. no buses. these people have JOBS & FAMILIES to get home to. DO BETTER. and treat your customers with respect.
@airtransat OBVIOUSLY they couldn’t make it to the gate when you’re calling them as your staff held everyone up before security KNOWING even after seeing their boarding passes and SNARKILY assuring them the flight would be delayed #TS570
BREAKING: JOE BIDEN WINS
Joe Biden will be the 46th president of the United States, CNN projects, after a victory in Pennsylvania puts the Scranton-born Democrat over 270 https://t.co/pZ8pr4cMTG #CNNElection