Nitin Arora

Talks about - sales leadership, tech sales, AdTech, MarTech, Retail Media, CDP. Dreamer, runner, single malt, cricketer...All things Digital - Views are my own!

[Nitin Arora @allstuffdigital]

@RelianceCares what a pathetic CSR team and customer experience. Was put on a hold for over 45 mins without any resolution. #shame

[Nitin Arora @allstuffdigital]

There is nothing revolutionary about focusing on customer experience; it has been key to #innovation for some time. It is no secret that successful #disruptors, at their core, have a maniacal focus on the #customer.

The new facto…https://t.co/3g3M6BYHK0 https://t.co/tbgzr39GNQ

[Nitin Arora @allstuffdigital]

For decades, utility companies have consistently been at the bottom of the list for customer satisfaction and engagement.

The reason? Most utilities operate in heavily regulated markets, so customers don’t have a choice in their p…https://t.co/qJWNUrt3gJ https://t.co/3MtKLLlnbs

[Nitin Arora @allstuffdigital]

I am thrilled to announce that I've started a new role as a Director of Sales - Strategic & Enterprise, at Smart Energy Water and I couldn't be more excited about the opportunities that lie ahead!

I'm incredibly honoured and grateful for joining such a t…https://t.co/AHovniUzfA

[Nitin Arora @allstuffdigital]

The next nine months will be a roller coaster ride for the start up world, according to Gokul Rajaram.

Very interesting analysis of the current market situations and what's needed for correction! https://t.co/nSYLMmAZCS

[Nitin Arora @allstuffdigital]

How does a bank collapse in 48 hours?

SVB's troubles have dragged down a wide swath of the industry. Really challenging times for a lot of start-ups who have kept their money at SVB.

This is serious trouble for a lot of companie…https://t.co/InAQ5Pby1q https://t.co/DEzpOgIxla

[Nitin Arora @allstuffdigital]

Every light has its shadow!

Bill C-18, the Online News Act in Canada is trying to protect the Canadian media companies from digital giants!

According to Bill C-18, the Online News Act would require digital giants such as Google a…https://t.co/Vw7DsWfq7x https://t.co/pvqM0wMqoc

[Nitin Arora @allstuffdigital]

What is better – information that is cheap and wrong or information that is expensive and accurate? Soon, marketers may have to decide.

Digital attribution is inaccurate

Everyone today is obsessed with being so-called ’data-drive…https://t.co/x2GJU5mwBN https://t.co/ACL1litrtr

[Nitin Arora @allstuffdigital]

Hilarious!! Got this notification this morning - only blue tick subscribers to get two-factor authentication 🤣🤣🤣

No one else deserves the secured access to account 🤯🤯. I guess it's time to move on from Twitter

#hilarious #brainfade https://t.co/pZvqTwph5W

[Nitin Arora @allstuffdigital]

“If you hear a voice within you say 'you cannot paint,' then by all means paint and that voice will be silenced.” - Vincent Van Gogh

[Nitin Arora @allstuffdigital]

With so much going on within the #tech sector - increase in #acquisitions, #consolidation, and software #integrations.

The biggest worry for commercial customers is having to deal with new and unfamiliar digital tools tacked on t…https://t.co/Y4wOX9eYsP https://t.co/UWazZafFEu

[Nitin Arora @allstuffdigital]

#layoffs are never easy!

Reading about the recent layoffs at Salesforce. My heart goes out for all my Salesforce friends.

I would like to help, please reach out for a chat, or if you're looking for an opinion on your resume, or preparing/applying for an…https://t.co/CY10pxYUgY

[Nitin Arora @allstuffdigital]

Ever lost your luggage while traveling for your vacation or even an important business trip?

I bet you have!

Remember how frustrating was it to deal with the airport staff who had very little clue about what happened and how did…https://t.co/J1mE2Gzgz2 https://t.co/yCK68Vr9li

[Nitin Arora @allstuffdigital]

Slow turnaround while hiring is the biggest problem I see in the market.

Interesting take from someone who's been in the industry for over 25 years.

Love the perspective of how balance has shifted. I'm sure you'll agree with ho…https://t.co/BrZzDQW1vg https://t.co/avkj0urEaX

[Nitin Arora @allstuffdigital]

@SteveOnSpeed Mindset!

[Nitin Arora @allstuffdigital]

if you snooze, you lose!

It's challenging to emphasize the value of speed in our daily lives. With speed being everything, businesses have to do what it takes to stay competitive and on the ball.

your customers are expecting it!

#business #speedtomark…https://t.co/9aFXBk3Fbd

[Nitin Arora @allstuffdigital]

Shopping season is here!

The Holiday season continues to be the leading shopping season—and online shopping during this time is only increasing, as 57% of consumers shifted their purchases through online channels last year alone. (That includes all gener…https://t.co/tORyA0U8dQ

[Nitin Arora @allstuffdigital]

.@Oracle Unity CDP just got bigger and better with new data science models to help organizations deliver better experiences for their customers. https://t.co/AGM6re9vA6

[Nitin Arora @allstuffdigital]

Don't mess with your #customers. Period!

Fun Story!

A little old lady answered a knock on the door one Friday, to be confronted by a well-dressed young man carrying a vacuum cleaner.

‘Good morning, Ma’am,’ said the young man. ‘I…https://t.co/B6o7LqEPaW https://t.co/3O5LvyhA8M

[Nitin Arora @allstuffdigital]

In 1984, Neil Young was sued for not being himself.

Music Mogul David Geffen had signed the rock-and-roll legend to a major contract but didn't like Young's first album for the label. The lawsuit would say it was "unrepresentativ…https://t.co/BdJr00oy6Q https://t.co/H9vmTDagSI