@AsdaServiceTeam I’ve been trying to get my £30 back that you overcharged me for an item that cost £7.03! No one has got back to me. Can someone please help?
If you require ‘special assistance’ for a holiday, DO NOT book with @easyJet holidays. Nightmare to contact and have no regards to the needs of a wheelchair user. AVOID
@Tesco Hi, can you tell me why the refund tool ended? As a wheelchair user, I found this a great addition as I can’t take groceries back to the shop if I need a refund for short dates etc. This was the only reason I continued my delivery pass as I was going to move back to @asda.
@sophmorgTV@loosewomen unfortunately travelling by plane is not an enjoyable experience at all as a wheelchair user! We get treated like 2nd class citizens. I was left on an @easyJet flight at @Gatwick_Airport in April for 45 minutes waiting on assistance. Ridiculous!
@PassportIRL I can’t get through on webchat or phone. Been trying for over a week! You cancelled my application on the 14.1.22 but where is my refund? I was supposed to get it back within a month!
@Debenhams Well I think you should pass that information onto your customer services as they haven’t got a clue! Also why not have the info on your website? Having to return an item before the end of December doesn’t give much time. Most retailers are doing January as a return timeline.
@Debenhams why can’t you give a definitive answer with regards to your Christmas Returns Policy? I have contacted your customer services 3 times and each time the reply is, ‘we currently don’t have one’! All other shops have had their policy sorted from October! What r u hiding?
@BarrheadTravel It’s alright you writing in response to people’s tweets saying, ‘DM us and we’ll look into it for you’, all you do is send a response saying how busy you are etc and someone will be in touch! It’s no different to your email responses saying you’ll get back to us in 28 days!! Joke
@BarrheadTravel How come I was able to contact @TUIUK and reschedule my September holiday to next year within 15 mins!!! I’m sure they’re inundated with customers too!!
@BarrheadTravel I’ve sent about 6 emails since the middle of March and got 6 automated responses! My cruise was 30 May! Had to organise my own cruise refund with P&O but still have flights and excursions to be refunded from @BarrheadTravel
@BarrheadTravel My cruise was booked for next week. I’ve heard nothing from @BarrheadTravel at all! I’ve sent at least 3 emails since March and just keep getting the standard 28 days blah blah! You’d reply if I was booking a hol. Disgraceful the way your treating customers! I want my refund!