@erinbury Maybe the real “assessment” is the conversation you have with the VCs? How open are they to diverse profiles (DiSC or not)? What are they hoping to uncover with a self-assessment that will inevitably include unconscious bias & social desirability effects?
A persistent enemy of excellence is fragmented attention.
On average, we check email 74x/day and switch tasks every 10min.
Computers are made for parallel processing. Humans are better at serial processing.
2021 resolution: focus on one task at a time.
https://t.co/k0eNj3PV4J
While I may be the first woman in this office, I will not be the last—because every little girl watching tonight sees that this is a country of possibilities.
Over the past year we've re-envisioned our Services & Support teams as a unified Customer Experience Team. Thinking through the best ways to solve customer problems with empathy AND at scale has a lot of moving parts but I’m proud that we’ve exceeded our goals and are hiring!
@Tiffani_Bova Agreed! Empathy and bringing the “empty chair” of the customer POV to each to internal initiative is a key way to keep customer-centricity threaded into your culture.