@flyspicejet Extreme operational neglect! Flight SG123 (Delhi-Leh) repeatedly getting cancelled, jeopardizing travel on 02 Sep with prepaid hotel bookings & a senior citizen travelling. 3 emails sent with ZERO response.
Requesting immediate 100% full refund to rebook.
Then the replacement scooty’s seat wouldn’t lock. Spent an hour with customer care only to be offered coupons instead of a refund. This is unacceptable—please resolve ASAP. #NeedResolution#CustomerSupport
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@RoyalBrothersIN We booked a scooty + extra helmet, paid upfront, and on arrival, got told our scooty and helmet weren’t available. After a long wait, they offered a different scooty. #CustomerService#RentalIssues
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