@LBRUT Sunday 26 April 4.30 pm - 4-6 ladies, drinking beer on the bank of the closed White Swan pub in Twickenham and a broken lock on the children’s sandpit at Champions Wharf, not good enough! Please sort it out... feel frightened outdoors taking one form of exercise a day!
@HMRCcustomers So frustrating! Have already checked with Self Assessment advisor who point me back to HMRC Digital Assistant! You are playing ping pong with me and other customers! Time for official complaint! Take our money but don’t want to return it!
@HMRCgovuk - I JUST WANT MY MONEY BACK! You removed option to enter bank details for online tax return but retained on paper SA100? 2024/25 return submitted online per advice but can’t claim overpaid tax, failed 1. gov ID + 2. credit checks. No-one on phone or digital team help!
@NETAPORTER - sharp decline in service levels. No invoice/return label, phoned and received via email, now no update on return? Already followed up via email. DHL website ‘delivered 11 Dec at 11.06’ - @NETAPORTER, insisting no update??…official complaint - where is my refund???
@British_Airways, this IS a seasonal route, it is called half-term! The route through which you make all your money… not well thought out! (You did it every other year, what has changed!?)
@EvriDeliveryUKi Kindly send me your phone number @Evri_dv so I can speak to a human being . I have a missing delivery today and another one due tomorrow that will likely be missing again because of a thief employed 🤯 - with other retailers I now use In-Post, not convenient but needs must
@DunelmCareers I love you but my EVRI courier is a thief who knows we’ve reported them previously. I had no idea you were using EVRI! Today they turned up to deliver your parcel but saw us in window and magically EVRI status changed to parcel could not be delivered!? Help!!
@hmunitedkingdom - you have overpaid my refund due to a damaged parcel. I have kept some items that were delivered, but you refunded the entire order (!) - how shall I pay you back?
@Georgeatasda - my parcel has been lost for over a week now, have been calling customer services 0800 952 0101 for almost 4 days now, so busy no pick up, please help!!!
@waitrose 2 Oct - delivery man arrived at 8.20 pm for 9-10 pm delivery, loud music playing from van parked outside.. embarrassed… not what I expect from waitrose, are you tesco?… asked him to deliver goods & leave… live in a respectable area. Please fix.
Dear John, @virginmedia , there is a known problem in the area but given this has been ongoing for 2 weeks that’s some problem and the time of resolution is unacceptable. Looking forward to your effective intervention and resolution with actions rather than lip service.
@virginmedia, 9th time in 2 weeks - your service crashes, see frozen screen below - need to turn off wait 10 mins & turn back on to resume watching - please get fixed, look forward to discount…
@virginmedia, to add insult to the injury, crashed for the 10th time (less than 60 mins since last crash reported above), now will reboot again… see photo below
@jimmychoo I beg you! Please take away that OTT ‘JC’ logo & bring back that simple but understated ‘Jimmy Choo’ logo from the past… far classier.. I have many high-heels but with child now, so looking to invest in classic, stylish bags & trainers, but the JC logo is a turn-off..