...on the billing statement. OR figure out a way to make your "password reset" function work so I can find the info myself. For God's sake, @ATT, you are a tech company. This is a joke. I'm, not asking you to perform brain surgery.
Appreciate the DM response to my earlier tweets, @ATT, but if you'd read them, you'd know that I don't have the acct # and not one of the now 15 ppl I have spoken to can bring it up. Yet, you know how to find me to bill me. Here's an idea: put the acct #...
The ultimate indignity is that by virtue of not being able to find my account, @att is unable to cancel it. Which is not what I intended to do when I started this head-banging process 3 hrs ago, but now I can't cancel this "service" quickly enough.
Yes, I know the world is going to hell, but @ATT - really?? Multiple reps & a huge time sink - and somehow, no one can find my acct. This despite not having any trouble emailing me a bill & charging my cc every month. Galling ineptitude #at&T
@marccarey5 I recall exactly where I was, listening to this show live on the radio. I taped it (poorly)/played it nonstop. Thrilled to finally upgrade!