Anand Medepalli

@shippeo, #supplychain enthusiast, Happy Londoner, Dad of Three...

[Anand Medepalli @amedepalli]

@British_Airways - what is with your delays in delivering baggage in LHR T5? A few bags show up and then nothing. Almost an hour after the flight BA 192 landed! Be like other airlines and pick up your service levels please.

- a loyal BA traveller

[Anand Medepalli @amedepalli]

@LumoTravel Thank you for the help. And please thank the train crew for looking after all the passengers!

[Anand Medepalli @amedepalli]

@LumoTravel - what’s going on with your train from Edinburgh to London just now? We are standstill for the past 30 mins because of signal failure it seems? Any updates?

[Anand Medepalli @amedepalli]

@LumoTravel Ok, please keep us posted as you find out more. Thanks

[Anand Medepalli @amedepalli]

@LumoTravel The 08:56 departure from Edinburgh to London

[Anand Medepalli @amedepalli]

@IndiGo6E @IndiGo6E - you realise all those “how many people do you need to fix a light bulb” jokes will turn into “how many Indigo employees does it take to respond about damaged luggage at the speed at which they collect fees for excess baggage?” jokes. Common guys What’s taking so long?

[Anand Medepalli @amedepalli]

@IndiGo6E - what’s with your customer service? You broke our luggage and I just can’t get an answer! We have an intl flight on Sunday and have no luggage. Each day we are given some excuse. Do you guys really understand service? 5 days already! #Disappointed! @MithuSengupta

[Anand Medepalli @amedepalli]

@IndiGo6E Any update @IndiGo6E ? Seriously how long does it take your team to resolve a damaged luggage issue? I have never seen such tardiness before!

[Anand Medepalli @amedepalli]

@IndiGo6E Anybody? Your DM channel is a bot; so you obviously aren’t monitoring anything there. Where are you Diyashi @IndiGo6E

[Anand Medepalli @amedepalli]

@IndiGo6E This is worse than Waiting for Godot! @IndiGo6E - are you trying to wait it out and see if I lose patience and move on?

[Anand Medepalli @amedepalli]

@IndiGo6E Hello - can I expect a response please?

[Anand Medepalli @amedepalli]

@IndiGo6E I sent a private reply but I find it incredulous that I’m having to do so in a public forum. Everyday one of you assured me it will be dealt with. And none of you did. You can’t be a credible airline without basic service levels in place. Esp in India!

[Anand Medepalli @amedepalli]

Indeed. @ShekuKM's position is clear and considerate. If someone can't see it, then the problem is theirs and prove's Sheku's point.

[Dr Kadiatu Kanneh-Mason @KadiatuKM]

@IsataKanneh @ShekuKM Thank you, sis ❤️ Exactly so. Awful. I think the point made by @ShekuKM is ever stronger.

[Anand Medepalli @amedepalli]

@bhanuchopra Ha ha! True that…

[Anand Medepalli @amedepalli]

@thekannehmasons Oh my! That is going to be special!!! We need a London show please

[Anand Medepalli @amedepalli]

@ShekuKM Glorious!

[Anand Medepalli @amedepalli]

@thekannehmasons @Delta @AmericanAir

[Anand Medepalli @amedepalli]

@thekannehmasons @ABHCUK Whoa! How wonderful. But then who is surprised really? You are the best ambassadors for every country ! So proud of you all...

[🅁🄰🅅🄸🅂🄷🄸🄽🄶78 @RaviShing78]

Today we leap forward with our Spring '23 #PlatformRelease, incl new features and enhancements to our #Road and #OceanVisibility solutions, improved #ETA #Accuracy, and new #DataQuality. Find out more in the blog article by @ShippeoFRA's CPO, @amedepalli: https://t.co/JyqD42Ko3k

[Anand Medepalli @amedepalli]

@enticottmusic @IsataKm @deccaclassics Brilliant news! So happy to see this. Go @IsataKm