@McCauleYLucas@pollen@wearefstvl Hey yeah I’ve done a chargeback form and can tell u what I’ve said, message me on here as we’re already in cancun and already been into the hotel today
@McCauleYLucas@pollen@wearefstvl Ah no way the hotel did the same thing to me and nobody ever answered it’s such a joke. We’re gonna book a new accom so we don’t lose the money from flights but try do a chargeback with your bank, one of my friends has just got a full refund from her bank