Amer Shalan

Co-Founder - Qvasa | Prev. Data Scientist @openstore @procoretech

[Amer Shalan @amerthebest]

@spenserskates I just tried it out - didn't work. It thought our Analytics company competes with Airbnb and other travel sites with no option to correct/guide it.

MVP is clean but you've got a long road to go.

[Amer Shalan @amerthebest]

Imagine deploying code with zero monitoring and hoping nothing breaks. It would be absurd for engineering teams yet that’s exactly how most support teams still operate.

[Amer Shalan @amerthebest]

No surprise that @Bench shut down. My books were 5 months out of date last month. I had to beg them to close my books every time. Got lucky by not renewing and signing up with @usehaven - total gamechanger experience after getting used to the terrible service with Bench.

[Amer Shalan @amerthebest]

Everyone talks about ‘founder mode’ like it’s some magical state of hyper-productivity.

Truth is, all the hustle in the world means nothing without founder cohesion. You’re missing the point.

Alignment = happiness, and making customers happy always beats the hustle.

[sophie @netcapgirl]

ever since i was young i wanted to transform unstructured data into actionable business insights

[Amer Shalan @amerthebest]

@joseph_betesh We're actually working on making these bots better!

Using AI to understand what customers are saying to your bot in order to improve your deflection rates!

https://t.co/MbRelN93zx

Already seen a 52% drop in tix/user in some cases

[Amer Shalan @amerthebest]

@joseph_betesh I agree the proposed law is stupid.

However, securities backed loans ought to be taxed as capital gains if there is a gain to the underlying asset that you are using as collateral.

They only reason this is used is to avoid taxes anyway

[Amer Shalan @amerthebest]

@daraladje Are they making Delphi clones!?

[Amer Shalan @amerthebest]

@joseph_betesh There’s risk/cost in switching models though. Prompts that used to work might not work the same or give you the same output.

Either way the fact that it’s better and cheaper is mind boggling.

Just make sure you QA

[Amer Shalan @amerthebest]

@srnlrsn The role of AI here is to identify customer complaint trends and to share these data to the right people at the right time. That’s what Qvasa does!

[Amer Shalan @amerthebest]

@aaronShaki Event stream?

[Amer Shalan @amerthebest]

@webmasterbruce I'm building the 4th part of this. Complete with monitoring and alerting. Lets chat!

[Amer Shalan @amerthebest]

@S_Sousa3 Needs square wheels

[Amer Shalan @amerthebest]

@RjeyTech The Tesla wireless charging is the issue here

[Amer Shalan @amerthebest]

@BrianJJi Was wework built in a wework?

[Amer Shalan @amerthebest]

@jarrenrocks_ @DavidSacks @saasgrid_hq @ethanjruby @saastr @jasonlk

[Amer Shalan @amerthebest]

Drilldown into your @Zendesk bottlenecks. Find out which tickets aren’t meeting your SLA

[Amer Shalan @amerthebest]

@aaronShaki @github