@KaviSenu Customer care and after sales service in sri lanka needs standardisation. Specifically compensation for the effected and hefty fines for non compliance.
@aselawaid But it is happening, otherwise after three days there cannot be queues. And there is a constant presence of tuks and bikes. The queues are as long as yesterday.
@erangatennakoon ... he will pump the full Quota. Scan was successful and I got the full Quota. This is the story behind the queues. Not pumping for the QR and obviously there are non working QR. Also even if we pump for QR no counter verification, otherwise how can they say "I pump for 3000"
@erangatennakoon I pumped today, from Marine Drive. When I approached the pump I asked how do you pump, I had my QR. The person at the pump told "that is not working i will pump for 3000", then i asked how can I get the full 16, then he told, he will scan an if the scan is successful....
@yoh230@NewsWireLK But still they expect a consumer to pay 400 lkr for a trip the app takes changes 250 lkr.
Isn't it unfair on the consumer?
Also if the commission is unfair then why are that many tuks registered?
@rangaba This is what they told about two months ago. Trying to tackle the dropping demands.
Public/consumers need to stay alert.
https://t.co/ai5Tp2aPfa