Thomas Ewing

[Thomas Ewing @amigobarba]

@Lowes trying to get a replacement for a covered water heater we bought from you but keep getting sent between our local store, Lowe’s customer care, and the manufacturer. All three say it’s the other party’s responsibility. Feeling frustrated and stuck. Please help!

[Thomas Ewing @amigobarba]

#hoossmiling

[Thomas Ewing @amigobarba]

@AirbnbHelp Why can’t your team let me attach my phone number to my account just because another user had the same number in the past? “We’re really sorry if this is the best we can do” is an awful customer service response!

[Thomas Ewing @amigobarba]

@CFPB, sending this your way

[Thomas Ewing @amigobarba]

@Chase Why is it that, even after 2 branch visits, 6+ hours of time in calls/conversations with staff, I can’t get access to the money I deposited there or answers on where it is. And now I have to wait another 2 hours to speak to a DIFFERENT department? Unbelievable.

[Thomas Ewing @amigobarba]

@Delta Michael Cousin at Jackson, MS airport is a total rockstar. Helped us navigate a very tricky international flight situation with a toddler and an infant. Competent, friendly, and great sense of humor!

[Thomas Ewing @amigobarba]

@lazboy, can someone explain why it’s taking me hours on the phone with condescending customer service reps to get a replacement for my elderly parents’ new $1,000 chair that’s falling apart within 4 months?

[Thomas Ewing @amigobarba]

@Rodriguez do you own the Jovita’s lot? If so, I have a quick question. Thanks!

[Thomas Ewing @amigobarba]

@JCHartzell Really disappointed at UT’s continued inability to reckon with our past and make meaningful change. There are certainly some important steps in here, but they still fall short. Huge missed opportunity for UT to “start here” to change the world.

[Thomas Ewing @amigobarba]

@adamgoldmanNYT Recklessly compromising this brave individual as well as the entire whistleblowing process for an insignificant scoop. Really hope it was worth it to you.

[Thomas Ewing @amigobarba]

@nytimes This is a cop-out and completely ignores the very real cost of removing anonymity from the whistleblowing process. This level of detail was not necessary to establish the credibility of the complaint. Sloppy, lazy, disappointing reporting from an otherwise top-notch publication.

[Thomas Ewing @amigobarba]

@_delconte Camped in the Masai Mara National Reserve in Kenya this weekend, but woke up before sunrise to watch the game on my phone. Had to turn up the volume to hear the game over the sound of the hippos splashing and groaning next to our campsite.

[Thomas Ewing @amigobarba]

Had the most amazing check-in experience with @FlyingBrussels this morning. Inge Caerts and Kris Taes were heroes helping us manage 7 bags, a crib, a stroller, a car seat, a dog, and a toddler. They have made an otherwise daunting journey manageable!

[Thomas Ewing @amigobarba]

@Chase opened a new bank account . Then you froze my account after MFA. Then you made me drive across town with 2 forms of ID to verify. Then you couldn’t verify me because of tech issues. Four hours wasted. Is this how you do business? Easy way to lose a bank/card customer.

[Thomas Ewing @amigobarba]

@belk is it standard policy to send children’s clothes out of the stores with nails sticking out? This was a close call with our one-year-old!

[Thomas Ewing @amigobarba]

@texasexesdc any tips for tailgating if we didn’t get a pass for the longhorn lots? Trying to figure out the best place to set up. Thanks!

[Soledad O'Brien @soledadobrien]

You seem like a terrible person. https://t.co/TVZ2Hb7q3S

[Thomas Ewing @amigobarba]

#hr4hr

[Thomas Ewing @amigobarba]

@char610 Keep it Dunnhundred

[Thomas Ewing @amigobarba]

@char610 I see Martyrs was at the far end of the feminist spectrum.