@AmericanAir and @British_Airways need to get their act together. They book you up on each other's flight and when trouble comes just deny responsibility and bounce you from one place to another. Terrible Service , no respect for customers. Never flying with them again.
@AmericanAir@AmericanAir Staff is present at the airport and @British_Airways staff is not but all that has been done by @AmericanAir staff is telling me that it is not their responsibility to help as fault is by @British_Airways.You should care more about customers who booked through you.
@British_Airways I was supposed to be on flight no: BA 119 then BA 170 on 2nd June but I was denied boarding at Pittsburgh airport. Spoke to customer services but am yet to get any sort of actual help. The next flight you have rebooked me on is 3 days later. Please help!
@British_Airways I am extremely unhappy with the way I am being treated. I have been stranded in Pittsburgh airport for past 20 hours after being denied boarding due to the flight being overbooked. They gave no compensation and don't even rebook me on the spot.
@appu_tweets@British_Airways Even after replying to them on DM I haven't recieved a response for over an hour except for a computer generated message that asked me for my booking details.
@British_Airways I am extremely unhappy with the way I am being treated. I have been stranded in Pittsburgh airport for past 20 hours after being denied boarding due to the flight being overbooked. They gave no compensation and don't even rebook me on the spot.
@British_Airways@amithp96 Why should it be a DM? Own up to your error and set up an example of service to your customers by compensating for your error!!! Customer is King!
What the hell am I supposed to do !? And how the hell can you cancel someone's flight due to overbooking when they booked the flight 5 months ago!?? Shameful service. Completely disappointed with the
The next flight @British_airways booked me on is 3 days later. That is just ridiculous. There is not a single support staff in the airport till the next BA flight tomorrow. Stranded in Pittsburgh airport for 20 hours now.
@British_Airways What the hell am I supposed to do !? And how the hell can you cancel someone's flight due to overbooking when they booked the flight 5 months ago!?? Shameful service. Completely disappointed.
Today they @British_Airways staff is even there in the airport and I have been informed by the airport that they will be coming in only after 30 hours for the next scheduled flight.