@vrbo l had a reservation cancelled on 3/9/2024. It was paid in full on 1/30/2024. I was refunded the VRBO fees within 2 days. The host is claiming they never received payment. I have submitted bank documentation showing the payment. VRBO and the host is refusing to refund!!
@TweeetsOfDogs I’m so sorry…made me cry. I’ve had to do this 3 times. After you know it was a gift to them that you took care and loved them to the end. I hope and count on the thought that I will see them again.