@KotakBankLtd@udaykotak
Need escalation point to resolve my issue. Frustrated Home Loan customer. Very worst service I'm getting.
RM is not responding and no handover given in his absence.
@KotakCares I'm very frustrated. Last time RM assigned to assist me but he also left. Now every time do I need to tweet to get help? Why customer relationship is not priority for Kotak?
@KotakCares@udaykotak
There is a serious problem with Kotak, DP Road, Pune branch. Relationship managers are leaving and customer is in trouble. No update no handover about customer. Very poor service again. 😒
@KotakBankLtd@udaykotak
Need escalation point to resolve my issue. Frustrated Home Loan customer. Very worst service I'm getting.
RM is not responding and no handover given in his absence.