Prashant, screenshots attached.
I tried SpiceJet's own refund page for rescheduled flights. Result: "This request could not be processed."
My booking still shows Confirmed, so the refund @Cleartrip says it raised clearly hasn't reached @flyspicejet's system.
I even paid for SpiceAssurance. Of no use so far.
So who's actually processing my refund? PNR DY6T5C | Case ID 33162843
@Flipkart@flipkartsupport@MoCA_GoI@RamMNK@DGCAIndia@jagograhakjago
A quick review of booking @flyspicejet through @Cleartrip:
• 30 Oct, 7:40 PM: my 11:30 PM flight cancelled. Less than 4 hrs' notice.
• Replacement booked for 31 Oct, 1:40 PM.
• 11 PM same night: pushed to 2:50 PM.
• Then pushed again to 5:05 PM.
• 30 min on Cleartrip's support line just to reach a human.
• Refund: still nothing.
SpiceJet: "Booked via Cleartrip? Talk to them."
Cleartrip: "We've emailed SpiceJet. Wait 48 hrs."
Cleartrip's in-app chat: sends me back to the start. Every. Single. Time.
Truly award-winning teamwork. 👏
Meanwhile, my connecting flights won't wait 48 hrs. Had I known what's going on at SpiceJet, I'd never have booked this.
@Flipkart, your platform sold me this ticket. Maybe someone can own it?
PNR: DY6T5C | Case ID: 33162843
@DGCAIndia@MoCA_GoI@RamMNK
Thanks, Prashant. To be clear: I won't be taking the 5:05 PM flight. After 3 reschedules, I can't risk my connections on it.
Please confirm:
1. My booking (PNR DY6T5C) is cancelled for a full refund, with no cancellation charges since the airline caused this.
2. Written confirmation with a refund reference number, emailed to [email protected].
I'm booking alternate travel now, so I can't be left with neither a seat nor my money. @flyspicejet please confirm on your end too.
@Cleartrip@Flipkart@flipkartsupport@MoCA_GoI@RamMNK@mohol_murlidhar@DGCAIndia@jagograhakjago@consaff@PMOIndia
Prashant bro, you've clearly had a long night, because you didn't read my last tweet. I asked for a refund, not the same 5:05 PM ticket I already have. Take some rest.
For whoever reads this next: my flight was cancelled with under 4 hrs' notice and the replacement has been rescheduled 3 times. Your own team wrote to SpiceJet about my refund (case ID 33162843).
I have connecting flights today. There's no guarantee there won't be a 4th reschedule, and I can't risk it.
So please:
1. Initiate a full refund without cancellation charges.
2. Email me confirmation that it's initiated.
@MoCA_GoI@RamMNK@mohol_murlidhar@DGCAIndia@jagograhakjago@consaff@Cleartrip@Flipkart@flipkartsupport@flyspicejet
@Cleartrip Thanks, Prashant. But some time is the problem. My flight is today and I have onward connections. I need a confirmed resolution, either a full refund or a confirmed seat that won't move again by 12 PM today. Details already shared via DM with @flipkartsupport@Cleartrip
Delivering solid content @aiversedesign is paying off 🤯
Designers of @nvidia & Hireup-Au are picking us :)
Do check out, adding a lot of new interactions this week!🙌🏻
https://t.co/1Am7OwEFHo
✨Hey everyone!
I'm thrilled to share a case study highlighting one of my projects that I had the opportunity to work on at Cosmofeed
I’d love to hear your thoughts and feedback💬
Link to case study is in the first comment🔗
Do it all.
Become a writer, designer, marketer, filmmaker, bodybuilder, runner, or whatever your curiosity desires
The internet gave the individual the power to learn almost anything, fast, and get results from diverse interests.
You are living through the second renaissance.