Amruta Bhandari

[Amruta Bhandari @amruta]

@bathbodyworks after I figured out the correct process, he was unwilling to input the OTP. His body language and tone were extremely rude. It took me over 30 minutes just to complete billing — very disappointing experience.

[Amruta Bhandari @amruta]

@bathbodyworks Today I visited your Phoenix Market City (Mumbai) store and made a purchase worth ₹4700. At the billing counter, Mr. Ahmed Hussain, who seemed unfamiliar with the payment options, denied my payment after I bought vouchers via Gyftr. He misinformed me, and even

[Amruta Bhandari @amruta]

@airindia @airindia It's 2 months and still I haven't received the refund even after submission of all the requested information promptly. Rather than giving false assurance, can you tell what is the hurdle?

[Amruta Bhandari @amruta]

@airindia I was downgraded from business class to economy (NY to BOM, 26-Nov, PNR 6EUUO8). I was assured 75% of ticket cost. I have raised complaint last month (Case # 01206801). Even after multiple follow ups there isn't any resolution. This is your customer service?

[Amruta Bhandari @amruta]

@airindia @airindia Only reply I see is that concerned team is looking into it. That too 1 month ago. Is there any other email you are referring to?

[Amruta Bhandari @amruta]

@airindia @airindia Can you share definitive timelines as the case is open for more than 7 weeks now?
If this is how "utmost priority" means, I am scared how long will normal case would take to get resolved.

[Amruta Bhandari @amruta]

@airindia Still awaiting response even after sharing all details and following up multiple times.
@airindia poor customer service :(

[Amruta Bhandari @amruta]

@airindia @airindia I have replied on that email with all necessary details last week only. Could you please expedite the case and process the refund on priority.

[Amruta Bhandari @amruta]

@airindia @airindia Still awaiting revert. (Case # 01206801).

[Amruta Bhandari @amruta]

@airindia @airindia This is how a something is looked at on priority? No revert at all since a month even after repeated follow ups. Sad :(
Can I get a date/exact timeline by when case will be resolved?

[Amruta Bhandari @amruta]

@airindia @airindia Still awaiting revert.
Is there a concrete timeline?

[Amruta Bhandari @amruta]

@airindia I have got similar reply 6-7 times now with no actual actual

[Amruta Bhandari @amruta]

@UnionBankTweets How much time? It's been three months of follow up with no revert. Sad 😭 :(

[Amruta Bhandari @amruta]

@UnionBankTweets Waiting since July for revert. Ho w much patience should a customer keep? And then you say customer is kind..waah

[Amruta Bhandari @amruta]

@UnionBankTweets Any timeline to revert?

[Amruta Bhandari @amruta]

@UnionBankTweets Can I expect revert on unblocking of rewards account? Or else will go head and close the HNI relationship

[Amruta Bhandari @amruta]

@UnionBankTweets I have been waiting for 2 months for the resolution. How much patience is expected?

[Amruta Bhandari @amruta]

@UnionBankTweets I have already emailed my concern to unionrewardz, tilaknagar bank branch and grievance id. Yet no one has a solution to unblock it

[Amruta Bhandari @amruta]

@Freecharge Awaiting response :(

[Amruta Bhandari @amruta]

@Freecharge I need to buy mutual fund via your app. I already had registered my bank account. (HDFC) But now I want to change it (Union). Kindly advice how can I change my bank account under mutual fund section. please reply urgently {Ticket#3336943}