@NETAPORTER I returned a faulty item over two weeks ago and have not yet received a replacement. I’ve spoken to CS several times but there’s no update. Not happy. Please respond.
@KatieSpeichert@AEG_Presents No 😕 the last emails I have confirm that I registered.. I wonder if there’s any small chance of getting an access code tomorrow!? 🤞🏻
@AEG_Presents I registered for the Taylor Swift Eras tour ticket sale via Ticketmaster, received confirmation emails but did not receive an email on 5th with next steps. Please respond.
@TicketmasterCS I registered for the chance to get access codes to the Taylor Swift Eras tour, but I didn’t receive any emails on 5th July.. please confirm if this means I was unsuccessful
@ZARA_Care placed an order on 11/12./20. Goods have never been received, online chat refusing to issue a refund. You’re in breach of the Consumer Contract Regulations which stipulates retailers must deliver within 30 days. Please help.
@nextofficial hi, bought some items on 26/12 in store and need to return a few things. About to go into tier 4 from midnight - can I return these after lockdown is lifted? Thanks
@UKGap I sent a DM 2 days ago, as requested, and still no response. After initially sending my complaint via email almost four weeks ago, this is appalling customer service. Please respond.
@UKGap I had a poor experience in store over three weeks ago, sent an email to your customer service team, chased, and no response 😐 can someone DM me please? #unhappycustomer
@MilliesCookies trying to order a Valentine’s cookie but can only select delivery for 15th Feb, what is up with that!? Can’t get through on the phone 🤷🏻♀️
@YodelOnline Now received a text and email to say parcel has been delivered but received no parcel. Why am I getting no response from @YodelOnline on twitter, web chat or phone? Why are the phone lines cutting out? WHERE IS MY PARCEL?
@YodelOnline where is my parcel? It was supposed to be delivered Fri 1st and now I can’t get any information online, via web chat or over the phone, other than that there’s a delay. Not helpful. Please respond and I’ll DM my tracking number.