Amy Weedon

[Amy Weedon @Amy_Weeds]

@Chloe1051 @shut_up_stewart @RobertDyas @TheoPaphitis @Chloe1051 it’s been very long and painful. I’ve sent LOTS of emails and had to register an external complaint with https://t.co/Y4kYZ0m8z3. Sadly by sharing my bad experience on social media this has had the most improved response from the company. Good luck

[Amy Weedon @Amy_Weeds]

@shut_up_stewart @RobertDyas @TheoPaphitis you are so right Stewart, I have emailed @robertdyas 30+ times,they know my complaint. So tragic to me that I have to take to social media & an external complaint body just to get a “simple” refund for a faulty product from this company

[Stewart McGill @shut_up_stewart]

@RobertDyas @Amy_Weeds @TheoPaphitis It is hilarious that companies try to get the issue to DM; how much of that is to take it out of the public domain?

[Amy Weedon @Amy_Weeds]

@robertdyas Hi Marco, I have spoken to you and your team via DM and email now over 30 times and you are very aware that my issue is still not resolved due to 4 “failed” collections so 1 month later here we are still no refund..

[Robert Dyas @RobertDyas]

@Amy_Weeds @TheoPaphitis Hello Amy,
Thank you for your message.
I am sorry to hear that you have not yet received your refund or collection.
Please DM us so that we are able to resolve this matter for you.
Kind regards,
Marco

[Amy Weedon @Amy_Weeds]

@TheoPaphitis Annoyed.
@robertdyas have wasted 4 days of my time pretending to collect a faulty product, not turned up, I assume so they can withhold my refund for their own profits. This has been going on for a month. The customer service at this company is the worst I have ever experienced

[Amy Weedon @Amy_Weeds]

@RobertDyas how do I complain about your customer service department? They have failed to collect a faulty item twice and are withholding my refund

[Amy Weedon @Amy_Weeds]

@asksheilas hi, I want to cancel my insurance auto renewal but cannot get through on phones and live chat is not working. Can you help? I have tried several times to do this myself but think I need to actually speak to someone. Thank you

[Amy Weedon @Amy_Weeds]

@RoyalMailHelp ....still waiting........👎🤨🤔 #badcustomerservice #isanyonethere

[Amy Weedon @Amy_Weeds]

@RoyalMailHelp your customer service has been terrible with my claim...YOU lost my mail...tracked so it didn’t ever leave the post office...yet I’m still waiting and chasing my refund 8 weeks on. Is it not acceptable to take so long to refund what is rightly mine!

[Amy Weedon @Amy_Weeds]

#AVeryCaratChristmas thank you and merry Christmas. A great cause

[Amy Weedon @Amy_Weeds]

@love_prezzo thank you for a delicious meal with excellent service at Prezzo Ware #seeyouagain

[Amy Weedon @Amy_Weeds]

@love_prezzo thank you very much! Look forward to enjoy my meal in your new restaurant :-)

[Amy Weedon @Amy_Weeds]

I love Prezzo Ware #prezzonewopening

[Amy Weedon @Amy_Weeds]

@kt_wee Where's the like button????? ha

[Amy Weedon @Amy_Weeds]

@kt_wee not a trendy wendy!

[Amy Weedon @Amy_Weeds]

@kt_wee doesn't mean I can work it though ;-)