@LizzieB695624 Morning Lizzie, thank you for your post and I am sorry to hear this. I have sent you a DM to try and get this resolved for you. Thank you. Jack - Robert Dyas Customer Relations
@Graccceeee Morning Grace, I am so sorry to hear this. I have just followed you back, can you possibly DM me your order number so that I can look into this further? Thank you. Jack - Customer Relations
@Neglected_Toast@InPostUK Good morning, so that I can look into this further could you please DM me your order number? Thank you. Jack - Customer Relations
@SarkyDalek Good morning, I am so sorry to hear this. Please can I ask you to DM me your order number? I have just followed you back. Thank you in advance. Jack - Customer Relations
@cathydab Hi Cathy, I am sorry to hear this. I have sent you a DM so that I can look into this further for you. Thank you. Jack - Robert Dyas Customer Relations
@Hollyhock42 Hi Hollyhock, of course! The lower price on your search is when you enter our Bank Holiday Discount code (BH15) at checkout. This reduces the cost from ยฃ159.99 to ยฃ135.99. I hope this helps! Jack - Customer Relations Executive
@shawzies Afternoon Ali4shaws, of course! I have sent you a follow, please can I ask you to DM me your order number so that I can look into this further for you? Thank you. Jack - Robert Dyas Customer Relations
@ReviewShau42660 Afternoon Shaun,
Thank you for your message and I am so sorry to hear this.
I have just followed you back, can you DM me your order number and I can take a look into this for you?
Thank you.
Jack - Customer Relations Executive
@InekeClewer Hi Ineke, the star rating can be seen just below the product title, as per the image attached. I hope this helps! Jack - Customer Relations Executive
@binbagbob Hi BinBagBob,
I am sorry to hear this!
Please can I ask you to DM me your order number and I would be more than happy to look into this further for you.
Thank you in advance.
Jack - Customer Relations Executive
@danseantom Hi there D T, thank you for your message. Some items are dispatched by our trusted suppliers, which may limit their delivery areas. If I can ask you to provide me with the product code via DM, I can look into this further for you? Thank you. Jack - Customer Relations
@skepticitical Morning Carol, thank you for your message.
A lot of the bulky items we sell are for home delivery only and are not available to pick up in store, however please can you DM me further information of your experience so that I can look into this further?
Jack - Customer Relations
@LindsayIrvine8 Hi Lindsay,
Of course and I am so sorry to hear this.
I have just followed you back, could you possibly DM me your order number and I can look into this further for you.
Thank you.
Jack - Customer Relations Executive
@missnitya Hi Nitya, I am so sorry to hear this. Please can I ask you to DM me your order number and any supporting images you may have? I can then look into this further for you. Thanks! Jack - Robert Dyas Customer Relations
@Celebsal13@TheoPaphitis Good afternoon Sally, thank you for your message. I am sorry to hear you are unhappy with your most recent order. I have sent you messages via other social sites, however please can you DM me your order number so that I can look into this? Thank you. Jack - Customer Relations