Amy

[Amy @amycallaway17]

@British_Airways Good Morning. Our return flights for our holiday next week have been cancelled - there is no option to book an alternative flight on the ‘Manage my Booking’ page. I’ve been trying to call but I just get the automated response. Can someone contact me please?

[Amy @amycallaway17]

@British_Airways Thanks Imogen. I have sent a DM but haven’t had a response. I have also tried to call again tomorrow and BA are already not accepting calls when the lines have been open less than an hour.

[Amy @amycallaway17]

@British_Airways Hope you can help. I’ve been calling for a few days and I unfortunately can’t get through. I need to check something on my booking in 4wks time (car seat in hire car). Is there someone else I can contact or a better number to call? I know you’re very busy. Thanks

[Amy @amycallaway17]

@nickyt1412 @Flaminhaystack @Adeaurora1

[Red Recruitment @RedRecruitment1]

The team at #Europa, creepin’ it real in our #HalloweenWars challenge. Spooktacular effort guys! Get ready @Nisbets, we're coming for you... 🍩👻

#CreepItReal #DoughnutShowdown #DoughnutBobbing #RunRedAreComing #ContactCentres #Bristol @krispykremeUK

[Amy @amycallaway17]

Having a great day at the Europa House World Cup Fun Day... a day of buffet, ice cream, prize giving and the final of our table-football tournament! #Europa #EmployeeEngagement #WorldCupRussia2018

[SWCCF @SWCCF1]

Next up is the award for Support Manager of the Year… The winner is Amy Callaway of Europa! #SWCCFAwards18

[Amy @amycallaway17]

All glammed up for the SWCCF Awards. Europa are up in six categories! Good luck to all the finalists! #SWCCFAwards2018 #team

[Red Recruitment @RedRecruitment1]

We are proud to once again sponsor and present such wonderful awards. Good luck to all nominees of #SupportManagerOfTheYear and #ContactCentreManagerOfTheYear at the @SWCCF1 Awards.

#Finalists #Awards #ContactCentres #SWCCFAwards #SWCCF #ProudSponsours #Recruitment #Bristol

[Red Recruitment @RedRecruitment1]

#Bravo @Nisbets, @asksovereign and #Europa on being nominated for this year’s 'Best Use of Technology' Award at the @SWCCF1 . See you next week

#BestUseOfTechonology #Finalists #Awards #ContactCentre #CustomerService #SWCCFAwards #SWCCF

[Amy @amycallaway17]

Had an amazing morning at @andinspireme’s ‘The Human Side of Engagement’ summit in Cardiff. Some fab discussion and some great ideas/models to take back to our business. Be present, be on purpose! #EmployeeEngagement

[Red Recruitment @RedRecruitment1]

Teamwork makes the dream work! Congrats on being nominated for 'Support Team of The Year' @SWCCF1 Awards. 👨‍👩‍👧‍👦

#SupportTeamofTheYear #Finalists #Awards #ContactCentres #CustomerService #SWCCFAwards #SWCCF

[Amy @amycallaway17]

Having fun at the ODI @Gloscricket @englandcricket