@greateranglia@greateranglia just realised the revised service is from London to Norwich not other way around does this mean my 16.30 from Norwich will be a normal service?! Thanks and sorry for the confusion
@greateranglia having no luck with call centre, I’m on the 16.30 from Norwich to London today, says it’s a revised service due to track fire made up of 8 coaches, I’m booked onto 1st class is there still 1st class with 8 coaches or is it one of the small trains like a tin can?!
@greateranglia@greateranglia that’s great thanks, sorry can I just confirm it is one of the bigger trains with air con not the smaller ones they sometimes use, im heavily pregnant so want to avoid the smaller train as really uncomfortable, thanks
@ScottishPower what does it take to actually get through to a human on the phone? Been on hold for what seems like days with no indication of where I am in the queue?