interactive Help

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@Stemis3 Hi Steve, I do apologise for the delay with this matter. Can I ask for you to direct message me any details you have. Kind regards, Ryan

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@speed_whisky Hi, unfortunately we cannot comment on other providers and what they offer. Kind regards, Jess

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@speed_whisky Hi, due to TIR being classed as a PRIIP (Packaged Retail & Insurance based Investment Product), we have a duty to provide the regulatory documents before we can trade this. TIR do not produce or issue these documents, therefore we cannot enable for trading. Kind regards, Jess

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@speed_whisky Hi, we rely on the investment provider to supply us with the KIID document to enable this for trading. As we have not received this, we are unable to enable for trading in line with regulations. I apologise for the inconvenience. Kind regards, Jess

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@KernowChris Hi Christopher, thank you for providing your views about withdrawals. I can have this raised as feedback as we are always looking to improve our service. If you could please send us a direct message with your account number, we can get this raised for you. Kind regards, Jess

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@KernowChris Hi Christopher, that's good to hear. If you do have any further issues don't hesitate to give us a call on 0345 607 6001. Kind regards, Ryan

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@rs0699 Hi, I’ve sent you a DM regarding this. Kind regards, Alex

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@KernowChris Hi Christopher, I’ve sent you a DM regarding this. Kind regards, Alex

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@Lee_Trades @Bobby_Maina Thank you for your tweet, I will look into this with our IT team. Kind regards, Gursh

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@mozEIGHT @ii_couk Hi, I have sent you a DM and look forward to hearing from you. Kind regards, Gursh

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@HHBarn Hi, I would like to offer our sincerest apologies, we are facing some technical issues and are aiming to get this resolved as soon as possible. If you would like to trade please give us a call on 0345 607 6001. Thank you for your continued patience with this matter. Thanks, Gursh

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@Chris_M_Gilbert @ii_couk Hi, I would like to offer our sincerest apologies, we are facing some technical issues and are aiming to get this resolved as soon as possible. Thank you for your continued patience with this matter. Thanks, Gursh

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@allan_burns @ii_couk Hi, I would like to offer our sincerest apologies, we are facing some technical issues and are aiming to get this resolved as soon as possible. If you would like to trade please give us a call on 0345 607 6001. Thank you for your continued patience with this matter. Thanks, Gursh

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@chrismatth42 @ii_couk Hi, I would like to offer our sincerest apologies, we are facing some technical issues and are aiming to get this resolved as soon as possible. If you would like to trade please give us a call on 0345 607 6001. Thank you for your continued patience with this matter. Thanks, Gursh

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@TopTradersADVFN @ii_couk Hi, I would like to offer our sincerest apologies, we are facing some technical issues and are aiming to get this resolved as soon as possible. If you would like to trade please give us a call on 0345 607 6001. Thank you for your continued patience with this matter. Thanks, Gursh

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@KhudezaBegum @mozEIGHT @ii_couk Hi, I would like to offer our sincerest apologies, we are facing some technical issues and are aiming to get this resolved as soon as possible. If you would like to trade please give us a call on 0345 607 6001. Thank you for your continued patience with this matter. Thanks, Gursh

[interactive Help @interactiveHelp]

@mozEIGHT @ii_couk Hi, I would like to offer our sincerest apologies, we are facing some technical issues and are aiming to get this resolved as soon as possible. If you would like to trade please give us a call on 0345 607 6001. Thank you for your continued patience with this matter. Thanks, Gursh