Ana Antunes

[Ana Antunes @anaf_antunes]

@SomosABANCA Preciso contactar o apoio ao cliente do estrangeiro hoje.

[Ana Antunes @anaf_antunes]

@VodafonePT Peço desculpa, mas o link não funciona, parece que está a abrir a caixa de mensagens mas depois volta para este chat de imediato.

[Ana Antunes @anaf_antunes]

@pprimor I need to contact customer service ASAP. Been waiting for an order and there are absolutely no updates.. ahead of Christmas this is unacceptable.

[Ana Antunes @anaf_antunes]

@AXS_UK @OVOArena I'm reselling a ticket on AXS.

[Ana Antunes @anaf_antunes]

@VodafonePT Pelo segundo dia consecutivo, o serviço de TV deixou de funcionar. A assistência prestada é inútil. Pf entrem em contacto.

[Ana Antunes @anaf_antunes]

@ThreeUK @ThreeUKSupport Three can customers have an update on what's going on with your service? It's been up and down all day.

[Ana Antunes @anaf_antunes]

@CorreiosPT É absolutamente ridículo o serviço alfandegário em Portugal, que parece que existe para fazer dinheiro puramente. Enviei uma encomenda do Reino Unido para Portugal, fui clara quanto ao conteúdo e a descrição foi como oferta / presente, e querem cobrar taxa alfandegária?

[Ana Antunes @anaf_antunes]

@VodafonePT Como é possível resolver problemas com o vosso serviço sem que se tenha de esperar 15 dias? Irão descontar na fatura do mês a falta de serviço de net e TV?

[Ana Antunes @anaf_antunes]

@MahdiBaladi1 It's out of control due to far thugs! As a journalist, you should get evidence first before reporting publicly!

[Ana Antunes @anaf_antunes]

@VMO2News @O2 For the fourth day in a row, I can't even open a link using my mobile data this is insane. Please fix the issues in NW London ASAP.

[Ana Antunes @anaf_antunes]

@wizzair @TheKaitlynM It has been holiday season all year round for your customer service team then!

[Ana Antunes @anaf_antunes]

@wizzair 6 months since I submitted a compensation request. When I've threaten I'd take the case to tribunal, customer service came up with an excuse that my banking details couldn't be validated. Then after that they stopped replying and I haven't received my money yet.

[Ana Antunes @anaf_antunes]

@wizzair What order do you followed when compensating customers for cancelled flights? I filled my claim more than 49 days ago and haven't heard anything from you plus the claim disappeared from my app profile. Others who claimed more recently received a response

[Ana Antunes @anaf_antunes]

@wizzair My complaint for a cancelled flight had mysteriously disappeared from my profile on the app. I have a screenshot of it when it was filed and the email confirmation, but I wander why I cannot see anymore. Please fix this so I can track progress. Thanks

[Ana Antunes @anaf_antunes]

@TalkTalk I'll be making a official claim on talktalk service. I'm paying and I'm not getting the service I'm paying for. I just had to purchase a pack of data, at my own cost, when I should be relying on talktalk Internet!

[Ana Antunes @anaf_antunes]

@wizzair @wizzair why are you making your customers queue for check in with hand luggage? Isn't it enough the lack of staff and you are the only company that's making customers wait because you are not issuing hoardings passes?

[Ana Antunes @anaf_antunes]

@TalkTalk @TalkTalk first of all, I accept no request to DM you. Just get the service fixed, or you'll have to pay my data bill for the the past 5 days at least. This is unacceptable /

[Ana Antunes @anaf_antunes]

@UMinho_Oficial @aauminho não se justifica tamanha falta de organização para a Bênção das Capas e Insígnias. Nenhum acesso acompanhado, atrasos de mais de 40 min...

[Ana Antunes @anaf_antunes]

@TalkTalk Probably 5h now without Internet connection. Could you please update customers North West London. Thanks