Dear @MF_Utilities , @amfiindia while over the years have been using MFUtilities, the recent Archive Restrictions of showing just 9 months data has made the system unusable. what are the users supposed to do for older transactions? Performance can not be the reason to limit this
This should be every entrepreneurs' #1 priority: Getting ruthless about what customers want (and giving it to them).
Over the last decade, we've seen how easier funding has enabled startups to scale in the absence of revenue. In many cases, promising technologies haven’t translated to products that people will actually pay for. With economic downturns and lots of uncertainty, that luxury is gone.
And that’s a good thing. Now, you’re forced to focus obsessively on what will actually drive revenue and bring in customers. Peripheral concerns, inflated budgets and side projects fade as you fight to stay in the game.
From personal experience during the 2008 recession: At AppDynamics, that started with honing in on a very specific target customer that desperately needed our service. We went after companies, like Netflix, where application speeds were directly tied to revenue. Then, we streamlined our feature set to focus on one problem: helping engineers troubleshoot the root cause of slow software.
This went hand in hand with fanatical attention to customer support. Nearly every day for two months, I drove 90 minutes from our office in San Francisco to Netflix headquarters in Los Gatos to observe our product in their environment and ensure it was delivering value.
This focus enabled us to do something difficult back then: extend our runway.
Ultimately, your main goal should be building a business that best serves the customers.
All products need differentiation from the competition. But how *exactly* do you do it?
I've talked about the importance of having a core binary differentiator before. I wouldn't even launch a product until there's a clear differentiator — this is what the whole product is built around.
If you're building in an existing market, this is critical. Even if you're building in a brand new market where speed and being first to market is your priority, you will eventually need a differentiator once competitors start arriving.
This is a great graphic by @lennysan. Interesting analysis of how some of today's biggest companies differentiate their product/service.
@AirAsiaIndia Staff is helpful but they can't fly the plane. Are these delays to missing Pilots normal at @AirAsiaIndia ? @AirasiaGCOO Pilot is here now btw after more than 1 hr
@AirAsiaIndia flight I52461 today from BLR to Chennai is late by 2 hrs, then passengers are boarded but the plane does not start. No announcements. On being asked first they say boarding is not complete, then they say Pilot is not there. #airasia what kind of service is this?
Join this Fireside Chat on *Secrets to Building a Scalable Customer centric Tech* for enlightening conversation and plenty of takeaways.
Register now : https://t.co/dSqgAkZ59J
Date-10 Nov, Thursday ( Virtual)
Time – 5- 6 pm