@VodafoneUK Well after 3 hours on the phone with an agent trying various trouble shoots with the sudden answer after talking to their supervisor that the “uk masts are causing problems with roaming abroad” I’m not sure you can.
If you want you connect me to someone who isn’t an agent.
@VodafoneUK it’s exhausting to be a customer!!! honestly, can’t deal anymore. been through your automated 191 hell forever and I genuinely can’t anymore. agents don’t call back when disconnected, impossible to get to the same person, have to explain everything again! It’s over!
@eurowings after years and years you still don’t put terminal numbers on any of your correspondence. Throughout my customer journey right up to the plane, you haven’t told me once what my terminal number is. HOW IS THIS POSSIBLE? I have to go to the airport website. Minus points!
@UberUK your service has become unusable south of the Thames. For weeks I’ve tried to book an Uber to work in the morning, on and off-peak and it gets cancelled constantly. You are an utter waste of my time
@eurowings you are the only airline I know that doesn’t say the arrival or departure terminal number on ANY of your documentation. I always have to check the airport website. Please improve this.
@vueling: you cannot be serious about your level of communication. Crew keeps boarding and un-boarding customers from the hallway because they don’t get the information about delays even though your app does. UNACCEPTABLE