@JetBlue you canceled my sisters flight to see me. Didn’t book her on the next flight. And made her go to American to get flights. I paid for her to visit and now paid extra thanks to you. @elementstyle this is poor customer service.
@AmericanAir I tweeted too soon. Sorry. I'm still working on the flight...going on over an hour. Nothing complicated. This not just bad for me, but for you...all profit in my seat has gone towards the person trying to help...
@AmericanAir 30+ minutes to change a flight, lost a paid for upgrade on a flight I didn't change. So bad. How do you not have this right yet? Common sense goes a long way.
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