Andy Hitchen

[Andy Hitchen @andrewmhitchen]

@MicrosoftHelps can I get some help?!?! My personal Microsoft account is incorrectly classified as a child account. Every time I sign in, I get ‘Parent or guardian consent is required’, I click ‘I am the parent’, then I am looped back to the same screen.
I am in a doom loop!

[Andy Hitchen @andrewmhitchen]

Hey @Coles - you’ve got the best online shopping site, but we’ve just changed to the competition because they deliver in paper bags, not plastic. We’d love to come back - can you make the change?

[Andy Hitchen @andrewmhitchen]

Hey @TheMatildas this is my dads account but i’m messaging to see if you could wish my sister Ella @samdagoat20 a happy birthday as she is the biggest matilda’s fan you will ever meet and is a massive fan of @samkerr1 She even has a wall in her room dedicated to her!

[Andy Hitchen @andrewmhitchen]

@Sharni_Layton would you be up for facetiming your biggest fan (my 10 yo daughter!) in her bday next week? She’s devastated no bday party due to COVID...would make her day!

[Andy Hitchen @andrewmhitchen]

@Melbourne6Day Any idea what time racing starts tonight @Melbourne6Day ?

[Mikel Jollett @Mikel_Jollett]

I will never understand the argument which says guns are too dangerous for places politicians hang out but NOT too dangerous for places children hang out.

[Andy Hitchen @andrewmhitchen]

@bgreene expands on string theory, Einstein and cool dads using rap!! #thinkgreene

[Andy Hitchen @andrewmhitchen]

Gene Han @Target : retailers need to bring to life product benefits in a way that is individually personalised for customers! #shoptalk17

[Andy Hitchen @andrewmhitchen]

@WilliamsSonoma CTO & CDO John Strain talks "mobile first": "mobile is the bridge between channels".

[Andy Hitchen @andrewmhitchen]

Mindy Grossman of @HSN talks about one personalised experience per customer. Creates meaning for custs, which creates deeper relationships.

[Andy Hitchen @andrewmhitchen]

Mike Zorn SVP HR @Macys : using an employee app to help associates trade shifts, consume training & communicate back. Awesome! #shoptalk17

[Andy Hitchen @andrewmhitchen]

@blandina_mike #shoptalk17 "the consumer is the channel!" If you own an omnichannel book, throw it out. Consumers don't think that way!

[Andy Hitchen @andrewmhitchen]

@Kyle_Nel of Lowes: technology in store has to help customers fulfill their needs. "In flow" not "out of flow"! #ShopTalk17

[Andy Hitchen @andrewmhitchen]

Michael Relich @CrateandBarrel : creating "customer golden records" using store dwell time, web searches, instore behaviour. #shoptalk17

[Andy Hitchen @andrewmhitchen]

@AudibleBookClub @philgaimon best bike book I've ever read. Funny!

[Andy Hitchen @andrewmhitchen]

@davidbnz at #shoptalk17 : digital retailers using offline to supercharge customers. Higher CLV when online customers shop with you offline

[Pivot Summit @PivotSummit]

Andy Hitchen from @Telstra - #awesome Exciting to hear about Telstra's pivotal role in the digital community. #PivotSummit2016

[Andy Hitchen @andrewmhitchen]

@montyhamilton opens #pivotsummit2016 in Geelong...twice as big this year!

[Andy Hitchen @andrewmhitchen]

Anna @KesterBlack wins Young Women's #TelstraBizWomen award. Why? "passion for positive impact on community and environment"!

[Andy Hitchen @andrewmhitchen]

Worthy winner Andrea Mason of NPY at #telstrabizwomen Social Enterprise Award, talks of "giving and sharing".