Finally read the classic “How to Win Friends & Influence People”. While some of the book feels dated (including the title…), many timeless takeaways. #BooksWorthReading
@UPS after a failed delivery with no note (I was home), I called to reschedule my delivery. I was told to expect a callback within 1 hour. Still nothing. After calling back I spent 10 mins looping through endless menu prompts giving up without speaking to a human. What gives?