Andy Brown

IT engineer - Iron Maiden/heavy metal fan - use this account to highlight customer service issues - good and bad.

[Andy Brown @andyb0607]

@sainsburys looking for a meal deal for 2 for delivery on the app. Can’t find anything! Do you still do them?

[Andy Brown @andyb0607]

@Shinedown Loving the new album! Can’t wait to hear tracks live at Wembley!! 🤘😎🤘

[Andy Brown @andyb0607]

@TfL Thanks for clarifying.

[Andy Brown @andyb0607]

@SW_Help @TfL can I use oyster pay and go to Kempton Park? https://t.co/Bq09YhS1et says no but TFL seem to say yes? Which is correct?

[Andy Brown @andyb0607]

@YOSushi Kingston - wasn’t your best yesterday! Example Ordered pepper squid. Order was taken, 20 mins later asked where they were. The told haven’t got any. Still on the bill at the end. Love YO but the whole experience yesterday wasn’t usual/expected standards.

[Andy Brown @andyb0607]

@PizzaExpress who should my wife contact regarding really poor service today? Visited without booking and told that there were no tables even though empty. Then went out and booked a table through the app but the staff member clearly didn’t want her custom!

[Andy Brown @andyb0607]

@sainsburys Thanks for responding. I was able to get in. Seem to always have to wait an hour or so after delivery before this can be done.

[Andy Brown @andyb0607]

@sainsburys why do I keep getting this when trying to get a refund on a missing item? Checked the order number and it is correct.

[Andy Brown @andyb0607]

@TfLBuses Terminate a 407 at Pound Street leaving 40 passengers on the dangerous narrow pavement whilst the bus sits at the stop forcing traffic to build up behind it! Only got on the stop before. Shameful but would expect nothing else from TFL. Every journey matters! Total BS

[Andy Brown @andyb0607]

Clearly @NandosUK don’t care! Only response was spam!

[Andy Brown @andyb0607]

@NandosUK MFA on the app is ridiculous! Ask for text and NEVER get it. Ask for email and it takes upwards of 10 mins for the code to come in! So annoying!

[Andy Brown @andyb0607]

@SESWater burst water main corner of Butter Hill and Devonshire Road SM5. Trying to report by website but keeps crashing. Tell me what I need to do?

[Andy Brown @andyb0607]

@LizKershawDJ With the threat of legal action from the USA they’re gonna need all the money they can get!

[Andy Brown @andyb0607]

@sainsburys so difficult to get a refund on a damaged item! Going round in circles online! It’s only a pack of tomatoes!!!

[Andy Brown @andyb0607]

@theravenage Awesome tune! 🤘🤘Looking forward to hearing it live in London!

[Andy Brown @andyb0607]

@exitthelemming So sorry to hear this news. Went to see Fawlty Towers at Wimbledon last week. Show was great but Sybil wasn’t quite right. She was missing something, she was missing Prunella Scales. RIP Prunella

[Andy Brown @andyb0607]

@davidcoverdale Still got a cupboard full!

[Andy Brown @andyb0607]

@JasonManford just back from Croydon. Fantastic gig and for those of us in front row thanks for leaving us alone!

[Andy Brown @andyb0607]

@virginmedia Thanks for the response. Did a bit more digging myself and found self-install pack is with couriers and due with us today.

[Andy Brown @andyb0607]

@virginmedia how long should I need to wait for contract renewal to kick in? Renewed on Monday and added new channels. But can’t access them and myvirginmedia page still shows contact expired!