@knowhowtohelp I don't have the time. Why wouldn't they just sort it when I was on the phone this am. It's a hassle I don't need. Off to @johnlewisretail
@knowhowtohelp was online. Customer services said I had to pay full price for the more expensive version & call back to claim 10% discount Really? #notime
@knowhowtohelp Yep, but not at the price we wanted to pay. Was offered a 10% discount on the more expensive version but I had to call back to claim it!