andyknosp

Tech Executive, Advisor, and Angel Investor. Girl Dad. Purdue 🏈🏀 fan. Weekend warrior triathlete 🏊‍♂️🚴‍♂️ 🏃

[andyknosp @andyknosp]

@wander @wander we once rented a cabin in Bass Lake, CA. The rental listing failed to accurately detail the decor which consisted of paintings of creepy clowns, various tools which were suitable for a torture chamber, and a variety of taxodermied animals 😱 cc @BrendaKnosp

[andyknosp @andyknosp]

BOOM! Sweet 16!

[Purdue Men's Basketball @BoilerBall]

💥💥💥 FINAL 💥💥💥

SWEET statement made!

✅: Edey -- 23 pts, 14 rebs, 3 asts, 3 blks
✅: TKR -- 18 pts, 8 rebs, 3 asts
✅: Loyer -- 15 pts, 6 asts
✅: Heide -- 10 pts, 3 rebs
✅: Smith -- 5 pts, 6 asts, 4 rebs
✅: Colvin -- 9 pts, 3 rebs

[andyknosp @andyknosp]

@jennysuedempsey @gladly Glad you enjoyed it and thanks for joining us today!

[andyknosp @andyknosp]

@krishnan @krishnan I'd like to check it out if you have an extra

[andyknosp @andyknosp]

If you're looking for gifts for friends and family this holiday season, I can highly recommend @Allbirds shoes. If you're looking to learn more about delivering amazing #CustomerExperience, I can highly recommend our latest podcast episode https://t.co/ecogQ9b5Ga

[andyknosp @andyknosp]

Providing great #customerservice and building a personal connection with customers sets beloved brands apart. It inspires loyal advocates who will stick with you through thick and thin. https://t.co/Fc9PQouJDW

[andyknosp @andyknosp]

Wondering how to show customers you’re here for them? New research says personal #customerservice experiences go a long way in helping people feel heard. Find out more in our 2020 Customer Expectations Report. https://t.co/cfgE8k7yeW

[andyknosp @andyknosp]

Regardless of your skills and capabilities, there are ways that you can help in the current #covid19 crisis. Here's a resource that helps to match you and your skills with current volunteer efforts and needs https://t.co/SKxJTi8h3G

[andyknosp @andyknosp]

How your company treats customers affects their behavior – for better or for worse. If it provides a frictionless #customerexperience, your company will not only gain satisfied repeat customers, but customer advocates, too.

[Gladly @gladly]

Here are the 5 Modern Customer Experience Strategies Your Business Can’t Do Without. Can you guess what they are? https://t.co/fpUUpB2Q7u #customerexperience

[andyknosp @andyknosp]

Looking forward to meeting with #customerexperience leaders at @ExecsInTheKnow #CRSHollywoodFL this week!

[Gladly @gladly]

@gladly is a proud Bronze Sponsor at the @execsintheknow Customer Response Summit in Hollywood, Florida. Join us as we sit on the "Consumer Expectations for CX Teams in 2020" panel on March 4th at 11:30am! #CRSHollywoodFL https://t.co/0nBMtJrcu8

[andyknosp @andyknosp]

Amidst Russia’s continued interference in our election process and the failures in Iowa, it’s good to see Big Tech working towards solutions - and doing so by providing free open source software https://t.co/2nFrUxvwXR

[andyknosp @andyknosp]

@espn this is a no-brainer for #SCtop10 https://t.co/z0wloNgbSj

[Reid Hoffman @reidhoffman]

Glad to see @ansanelli and @gladly joining the podcast world! This is will be very useful to help customer service leaders learn the key innovations and practices!

[Dr. Buzz Aldrin @TheRealBuzz]

Looking back, landing on the moon wasn’t just our job, it was a historic opportunity to prove to the world America’s can-do spirit. I’m proud to serve the country that gave me this historic opportunity. Today belongs to you. We must hold the memory of #Apollo11 close. #Apollo50th

[andyknosp @andyknosp]

@lamps @airtable Congrats Katie!

[andyknosp @andyknosp]

@ericabrescia Congrats Erica!

[Jerry Chen @jerrychen]

The next phase of the consumerization of IT is the https://t.co/7uMWlfRTx4 where customer & employee experiences are transformed by chat, AI & mobile into instant action. Companies like @askspoke in help desk, @gladly in customer support, & @blendlabsinc in consumer lending.

[Stripe @stripe]

We're accepting applications for the Stripe Forum.

✅ Access pre-release Stripe features.
✅ Share your feedback directly with Stripe engineering teams.
✅ Give suggestions as to what we should build next.

Interested? Email [email protected] and tell us about your business.

[Amy Saper @amy]

I'm hiring a PMM to lead all GTM for @Stripe Billing (someone who can flex from product strategy➡️user research➡️launch). Is this you? Someone you know? https://t.co/aoEgoauDts

🌉Based in SF
👥Amazing cross-functional team (incl @tarstarr @noahmp)

Reach out! 📩 amys@ stripe

[Sarah Heck @SarahKHeck]

20 percent of technology companies that currently incorporate as C Corporations in Delaware are using @Stripe @Atlas to do it.
#changingthelandscape #startup #SmallBusinessWeek