Anuradha Banerjee

Unapologetic in my Evolution 🥀

[Anuradha Banerjee @AnewwB]

I am deeply disappointed by the conduct of a JSW Cement employee, Gangadhar Pradhan, who sent me abusive messages late at night. I have complete WhatsApp evidence of the harassment.
Is this the standard of professionalism your organization stands for? @JSWCement

[Anuradha Banerjee @AnewwB]

@GoibiboSupport @goibibo @ibibodotcom @ixigo @Cleartrip @Goibibo @GoibiboSupport @ibibodotcom
SpiceJet has already refunded the amount to you, but you are not releasing it back to my original payment source.This is absolutely disgusting behavior and pathetic service.Everyone—please never book flights from Goibibo. #CustomerExperience

[Anuradha Banerjee @AnewwB]

Goibibo have cancelled my ticket, held my money for 7+ days, and now I can’t even contact support because “no booking found”?

This isn’t bad service—it’s outright pathetic. Stop sitting on customers’ money and fix this immediately. @goibibo

[Anuradha Banerjee @AnewwB]

@GoibiboSupport @goibibo @ibibodotcom @GoibiboSupport @goibibo @ibibodotcom

Worst platform to book a flight. Disgusting service and zero accountability.

Maybe it’s time you learn something from @ixigo and @Cleartrip .

[Anuradha Banerjee @AnewwB]

@HDFCBank_Cares To the Dumb service manager
You mentioned the same thing in DM which you have already mentioned here

This are all tactics to buy more time
Third grade customer service by Latha @HDFCBank_Cares

[Anuradha Banerjee @AnewwB]

Absolutely third-class service from HDFC SmartBuy. Lipika handled this and it’s been a complete mess—flight cancelled, no refund, no reward points.

What’s the point of being a Regalia customer if this is the service? Completely unacceptable @HDFC_Bank @HDFCBank_Cares

[Anuradha Banerjee @AnewwB]

@HDFCBank_Cares @HDFC_Bank @HDFCBank_Cares how many times should my husband contact customer care only to get no resolution? This is getting frustrating

[Anuradha Banerjee @AnewwB]

@HDFCBank_Cares @HDFCBank_Cares @HDFC_Bank Madam/Sir, I think you are either not understanding or not willing to understand the issue. My husband, who is not an X user, booked a flight through SmartBuy and cancelled it on the 22nd, but he still hasn’t received the refund. I want my refund.

[Anuradha Banerjee @AnewwB]

@HDFCBank_Cares My husband doesn’t have an X account, so I’m posting on his behalf.

Why can’t you check the cancelled ticket from your end? Didn’t you see my name there? Please don’t try to be oversmart.
Already shared the case ID and contacted support—when will I get my refund? @HDFCBank_Cares

[Anuradha Banerjee @AnewwB]

@HDFCBank_Cares Posting on behalf of the cardholder (my husband):

Already shared case ID, contacted concierge support, and still no resolution. Why can’t you simply call and verify the registered number?

Asking us to email again just looks like a delay tactic.

Pathetic service @HDFCBank_Cares

[Anuradha Banerjee @AnewwB]

@HDFCBank_Cares @HDFC_Bank @goibibo No reply. No response. No follow-up. How much time do you need to check and come back with a solution?

HDFC—now I understand why your stocks are going down so rapidly @HDFCBank_Cares @HDFC_Bank

[Anuradha Banerjee @AnewwB]

@HDFCBank_Cares I’ve already shared my case ID and mobile number—you can easily find all my details.

I need my reward points back NOW to book my next flight. I cannot wait 12+ days. This is urgent.

@HDFCBank_Cares @HDFC_Bank @Goibibo — resolve this immediately.

[Anuradha Banerjee @AnewwB]

@GoibiboSupport I’ve already shared all details in chat. It’s been 7 days—still no refund or reward points.

I want my refund credited to my account TODAY along with my points. This delay is unacceptable.

@Goibibo @GoibiboSupport @ibibodotcom act immediately. No more excuses please

[Anuradha Banerjee @AnewwB]

@flyspicejet don’t you think you are answerable ????

[Anuradha Banerjee @AnewwB]

Seriously disappointed with @flyspicejet @SpicejetSupport @SpiceJet7
I booked SG160 Delhi–Jammuwell in advance with a 4hour buffer for my connecting flight. Now you’ve suddenly preponed it citing summer scheduleleaving me with barely anhour gapThis disrupts my connecting flight

[Anuradha Banerjee @AnewwB]

@flyspicejet On what basis was this change made without considering passengers with connections? Who is going to bear my rescheduling cost now?

This is extremely inconvenient and unprofessional. Expecting immediate resolution.SG160.

[Anuradha Banerjee @AnewwB]

@XHelpIcelandAir @Icelandair @XHelpIcelandAir did you guys even check your DM’s

[Anuradha Banerjee @AnewwB]

@XHelpIcelandAir I was explicitly informed that my client would be contacted via WhatsApp regarding compensation for essential purchases. This has not happened till now. No message, no call, no update nothing @Icelandair @XHelpIcelandAir