I've been advised by customer services that to close my children's headstart accounts I need to send a letter to Sunderland SR43 4JB. Is this correct? (there's no virgin branch within 2hours of me)
@AskVirginMoney
@O2 I just cancelled my virgin media services following price hikes without any early termination charges. My email states I can cancel the o2 sim bundle without charges.. But o2 are trying to charge me!! After hanging up on me while I was on hold for an hr...
@harrow_council my mums been trying to get in contact about a garden waste sticker for a subscription she's already paid for. Please let us know how to get this sticker! It's impossible to contact Harrow Council for some reason...
@Hermesparcels I'm still waiting for someone to pick up my parcel. They turned up an hour late on Wed and didn't turn up yesterday and now the system is saying I don't need the collection. Could you get back to me please.
@sweatybetty hi, I've been on hold for an hour and if I try from another phone it says you're closed. I've got a faulty item, please could you let me know how to proceed? Thanks
@EE recently joined you and the Internet has cut out twice... Tried calling but apparently your office is closed even though your opening hours say you're open!
@bt_uk at the end of my contract and leaving BT purely because of the ridiculously hard sell (and quite frankly incorrect info) from the sales rep. Some training needed there I think.
@YaleSecurity The workaround for the smartphone app issue isnt working for me, and reinstalling the app didn't work. Can you please look into this ASAP.
@Chillysbottles the clear rubber ring in the cap of my new style chillys bottle keeps coming off, so the bottle isn't leak proof. The ring has started to tear. This isn't happening on other branded (cheaper) bottles I've bought. Please send me replacement rings or contact me.
@UKGap gap in Brent Cross doesn't take online returns. Given this is opposite to the T&Cs I'd have expected the staff not to be rude to me!! Very poor service received.
@amateuradam Read this is going to hurt and loved it - both laughed and cried. Reading the Xmas book and it's amazing. Just wanted to say from a new-ish mum (toddler is almost 2), thank you for all you did when working for the NHS.
@PAUL_BAKERY Hi! I just bought a round of croissants for my team and the Escargot Raisin were all burnt from the bottom. I've attached a picture. I would have expected top quality from Paul (especially as the almond croissants were amazing!)