@Virgin@Delta coming out of retirement to say super disappointed in quality. People are kind enough but when you spend thousands to celebrate you 15th wedding anniversary and upgraded to first class only to trash and seats haven’t been cleaned
@Lexus@Toyota I can’t believe that you stay silent when a long term customer asks for attention after receiving a concussion. This is the safest company? What is happening here.
@Lexus@Toyota shame on you and your determination. So there are ways that airbags deploy? Not a full on impact in the front? And the car is totaled? Make it make sense!
Super disappointed in @Lexus and @Toyota I knew the findings would be biased from their own inspector. They get paid to rule in the favor of the manufacturer. But buyers beware if your airbags DONT deploy and insurance rules your car as totaled and you have a concussion.
@AmericanAir a $12 voucher for a mechanical failure of a plane and missing our connecting flight and having to wait approx 9 hrs is crazy. What does that buy in this economy? Lack of empathy and lack of care. We ran just like we were told only to watch the door close. No help
@ATT You started a conversation on DM and then ghosted. Will my issue be resolved? It’s 2 days and counting. This glitch in the system seems crazy after being a loyal customer for over 25 years.
@ATT absolutely insane that you talk me into an additional line when I go to upgrade and charge me for everything but for a “glitch” in the system I can’t take the phone i paid for and can’t get a refund. And it’s been 24 hours. Give me a refund or the phone! #ScamAlert
@MarriottBonvoy your bait and switch is shameful. How can you try to entice someone to watch your presentation but your service is atrocious? So is this the new normal to encourage people to purchase fractional ownership? Awful and shameful
@AlaskaAir can you tell me why if I paid money for my tickets and have to cancel I received discount codes and now I’m stuck and can’t book a family trip? #baitandswitch
@TruistNews I have been waiting for 2 weeks for a response. Your response of once a week is ridiculous. Must one be on twitter 24/7 in order to catch the one time you reach out? And it’s intermittent and outside of business hours. So where is your customer support? Outside US???
@TruistNews since your social media team doesn’t respond and your customer service support is lacking it’s time to escalate and tweet corporate officers. There is a duty and obligation of a bank and I see absolutely nothing but lack of care here.