Anil Thomas

[Anil Thomas @anilthomask90]

@airindia Delhi @airindia staff is not responding. They are cutting the call off when they identify my voice. One of my bag is still missing and nobody is providing any information. PLEASE SOMEONE HELP. Anybody know how to escalate this???? @airindia

[Anil Thomas @anilthomask90]

@airindia PATHETIC from air India. They did not get my bag from Sydney and are now giving me false information about it. The process is run by incapable agency staff who don't know how to manage this. I am in India only for a short vacation. Unprofessional. I am helpless.

[Anil Thomas @anilthomask90]

@airindia I am still waiting for a response for my loss baggae

[Anil Thomas @anilthomask90]

@airindia Just called Airindia Delhi staff. They are saying that one of my bags has been lost and could not be found. They just told me they will.inform me whenever they find it. PATHETIC. I NEED A RESPONSE IMMEDIATELY. Please someone help me. All my holiday stuff is in that bag.

[Anil Thomas @anilthomask90]

@airindia PATHETIC from air India. They did not get my bag from Sydney and are now giving me false information about it. The process is run by incapable agency staff who don't know how to manage this. I am in India only for a short vacation. Unprofessional. I am helpless.

[Anil Thomas @anilthomask90]

@airindia Where have you responded?

[Anil Thomas @anilthomask90]

@airindia Latest update - 3 bags reached at Cochin airport. Delhi @airindia staff forgot to sent 1 bag. I need to call all these people to trace my bag and get it sent to me. What a tragic situation. No body is taking responsibility and giving answers. @airindia

[Anil Thomas @anilthomask90]

@airindia I have deleted the doc image from the tweet. I hope to have a quick response from you.

[Anil Thomas @anilthomask90]

@airindia Sure

[Anil Thomas @anilthomask90]

@airindia @airindia , #Scam #lies #agency #baggagelost @airindia @airindia @airindia @RamMNK #aviationdaily #aviationministry

[Anil Thomas @anilthomask90]

@airindia Also, the staff I spoke to just informed me that the reason that they sent the bags to Bangalore is that as far as their understanding, Bangalore is the closest airport to Thrissur, Kerala. What a SHAME?? She did not answer any of my other questions and simply cut the call off.

[Anil Thomas @anilthomask90]

@airindia Just called the Delhi Airindia staff. A complete new story. My bags are now in Mumbai not in Bangalore. Yesterday somebody told the BLR team is going to send my bags by road. Now it is being prepared to reach COK from BOM by air today afternoon.

[Anil Thomas @anilthomask90]

@airindia Still don't understand why they send it to Bangalore when I live 40 mins drive away from Cochin airport. This process is a scam and full of lie. @airindia , please have some control on your agency workers to save your fame. #shameless #scam #delhiairindia #AirIndia #baggagelost

[Anil Thomas @anilthomask90]

@airindia The latest update that I had from Your Delhi staff is that they send my bags to Bangalore airport. They are not ready to provide any additional information. Just gave me a random mobile number which never gets answered (tried more than 100 times).

[Anil Thomas @anilthomask90]

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