Thank you for resolving all the issues. Kindly ensure quality of service going forward. Also try to remove the flawed ai support agent and replace it with human support agent for proper issue resolution.
@Uber_India@Uber_Support 2x in a row, your drivers abruptly ended our prepaid multi-stop trip at Stop 1 (school) & drove off, stranding my senior father & child. Worse, your Support AI is completely broken.
Waiting for June 5 issue resolution where trip is abruptly cut to stop 1 but charging full amount. Booked to tvcra7 on jun5 3.05pm. Trip closed at stop1 forced me to take jun5 340pm Uber Auto to tvcra7 destination. Awaiting resolution...
Thanks @Uber_Support@Uber_India for the quick resolution on today's ride and for the full refund (shown in 1000387174.jpg). Appreciate you looking into the June 5th issue via DM as well.
Please make the in-app support smoother with a direct option to connect with a human agent
My activity log (attached) proves the double-charge. Your cab driver dumps my family midway, forcing me to immediately book an Uber Auto to finish the journey. Paying full fare for half a ride PLUS auto charges because your system is broken. Connect me to a human now!
@Uber_India@Uber_Support Look at the screenshots. First a 57 paise refund, then today a ₹2 refund for dropping passengers midway. Drivers are gaming your multi-stop feature to drop and flee, and your automated bots just auto-close tickets to protect them. Fix this and connect me to a human.
This is a systemic issue. Exactly 4 days ago, the same thing happened. A driver abandoned the multi-stop trip halfway. Uber charged full fare, and your "support" team closed the case after giving a useless refund of 57 PAISE! I had to spend ₹88 extra on an auto.
@Uber_India@Uber_Support The AI math: Distance dropped from 3.59mi to 1.40mi, but price INCREASED. Then your AI closed the ticket by "refunding" a mere ₹2. My father even lost his umbrella & bag because the driver fled. Stop hiding behind broken bots. I need a HUMAN agent to resolve this.
That moment you want to forget that GoT 8 exists. Horrible finale. Just want to ctrl + z the entire season of non sense. A strong story ruined. #HBO#GameOfThrones
The second edition of the @sapcp Integration book is out...This new edition explains all the integration innovations in detail..Integration is clearly at the core of the #IntelligentEnterprise ..
Grateful for the kind acknowledgements by the authors!!
https://t.co/CFyGtWRZKG