@Airtel_Presence Pathetic service, my connection hasn't been cancelled yet, no refund has been initiated and your team has kept me on wait since march 1st. It feels like Aritel loves to waste time of customers. [email protected] reverts with copy-pasted response, only escalations no results.
#fraud
@DoT_India@TRAI Please look into issue how Airtel executives haven't even cancelled the service for which I was charged instead of what I asked, 1 of their executives called me(today) and asked me even after cancelling the order(9 days ago) if I want to install the fiber service
I wasn't informed that 1 month plan doesn't exist and after the service provider received the payment, then only said he has charged for 3 months as my required 1 month plan with installation charges wasn't available.
@Dareu_Global I don't know if this is your regular behavior or so, but I feel like your customer support loves to ignore the e-mails and don't bother that much.
This behavior is completely unexpected. It would be great if you could look into this.
@Dareu_Global I'm writing this in regards to my ORDER (D1016) which was placed on 5th July and after shooting numerous emails to the customer service till date your employees have not shipped it to the SF-express (which I have confirmed with their customer executive).