anitafang

[anitafang @anitafang666]

@myRichmondHill Hi, is the winter event still effective tonight?

[anitafang @anitafang666]

@myRichmondHill Hi. When the operations will end?

[anitafang @anitafang666]

AND If you deny my boarding, I’m entitled to get full refund or an alternate flight, or any other compensation. But your staff did nothing except asking me to go away. NOT EVEN APOLOGIZE.@AirPassRightsCA @CTA_gc

[Cathay Pacific CA @cathaypacificCA]

@anitafang666 @CTA_gc @AirPassRightsCA Hi there, im afraid we have clearly states that you are not allow to transit in Hong Kong if you are flying to/from mainland China, Please check on our website for information
https://t.co/G1BbvqiMZL
-Elsa

[anitafang @anitafang666]

And I’m afraid you’re not reading my case carefully. I’m flying to KUL with Cathay Pacific. I transit in KUL to mainland China with another flight.

[Cathay Pacific CA @cathaypacificCA]

@anitafang666 @CTA_gc @AirPassRightsCA Hi there, im afraid we have clearly states that you are not allow to transit in Hong Kong if you are flying to/from mainland China, Please check on our website for information
https://t.co/G1BbvqiMZL
-Elsa

[anitafang @anitafang666]

I’m flying to mainland China from KUL, NOT from HK!!!

[Cathay Pacific CA @cathaypacificCA]

@anitafang666 @CTA_gc @AirPassRightsCA Hi there, im afraid we have clearly states that you are not allow to transit in Hong Kong if you are flying to/from mainland China, Please check on our website for information
https://t.co/G1BbvqiMZL
-Elsa

[anitafang @anitafang666]

Keeping silent is not a way of solving problems. Your ground crew ruined my trip and the only way I can go home. @cathaypacificCA @CTA_gc @AirPassRightsCA

[anitafang @anitafang666]

@cathaypacificCA @CTA_gc @AirPassRightsCA I don’t mind sending you DM but you don’t have your DM box open

[anitafang @anitafang666]

@cathaypacificCA denied my boarding and no alternative flight or compensation for my huge inconvenience. Not even a full ticket refund. @CTA_gc @AirPassRightsCA

[anitafang @anitafang666]

If a trip has Mainland China as final destination is not eligible for transit services in HK, why don’t you notice that any passengers holding Chinese passports cannot transit in HK? Instead of selling us tickets then deny our boarding at airport? @cathaypacific YOU BULLSHIT

[anitafang @anitafang666]

I understand the transfer service policy. NO TRANSIT AT HK TO MAINLAND CHINA. But I wasn’t going to mainland China from HK. My destination of the trip with @cathaypacific was KUL, NOT Mainland China! @cathaypacificCA denied my boarding because my whole trip included GZ, China

[anitafang @anitafang666]

@cathaypacific Why your Toronto based ground staff denied my boarding?? I held a valid ticket and am eligible for transit services to my destination Kuala Lumpur, where I’ll catch my another flight to Guangzhou, China. That doesn’t make sense!! @cathaypacificCA