“@anandmahindra Sir, I want to bring this directly to your attention. Is it acceptable
for a customer to be kept waiting for almost3 months after booking a vehicle, only to be left frustrated and eventually forced to cancel? My experience with your sales team, especially Jatin and Devinder Phogat, was extremely disappointing. A customer books a Mahindra vehicle trusting the brand, not expecting to be ignored and made to suffer because of dealer delays. I would also like to mention that during a conversation, Devinder Phogat asked me to delete my post and assured me that my matter would be resolved. However, despite that assurance, my issue remained unresolved. I have finally cancelled my booking. Thank God I walked away from this experience. I strongly request that a proper inquiry and appropriate action be taken regarding the way my case was handled by Jatin and Devinder Phogat, including the assurance given to me to delete my post. @Mahindra_Auto, @MahindraRise, #Mahindra, #XUV, #CustomerService, #AnandMahindra, #Disappointed. @MahindraRise, @anandmahindra #Mahindra #XUV #CustomerService #Disappointed।@Mahindra_Auto, @Mahindra rise @PunjabAuto@Rajvehicles@anandmahindra@toyota_india@MahindraService@Mahindra_Auto @MahindraRi @Mahindra_Auto, @18002096006@jagograhakjago@CPGRAMS@Mahindra_Auto@MahindraRise
Dear @Mahindra_Auto, @Mahindra rise @PunjabAuto@Rajvehicles@anandmahindra@toyota_india@MahindraService@Mahindra_Auto @MahindraRi @Mahindra_Auto, @18002096006@jagograhakjago@CPGRAMS@Mahindra_Auto@MahindraRise it has been over many days since I raised this issue, and despite multiple complaints, there has been no resolution. My sales representative was Mr. Jatin, yet after the booking and repeated complaints, I never received any meaningful update or solution from him. After I posted this complaint on X, I received a call from Mr. Devinder Phogat, who assured me that my issue would be resolved and requested that I delete my tweet. Trusting that assurance, I waited. However, even after all this time, there has been no resolution, no follow-up, and no accountability. It appears that customer complaints are being acknowledged only to get them removed from social media, without actually resolving the issue. I expect Mahindra to provide an immediate and fair resolution, failing which I will pursue all remedies available under consumer protection laws. Is this the level of customer care Mahindra stands for?”Additionally, please look into the matter concerning Jatin and Devinder Fogaat.”
This issue has already been raised through multiple complaints and earlier posts on X, yet no effective action has been taken so far.9658600009
@Mahindra_Auto@MahindraRise, I have lodged multiple online complaints regarding my vehicle booking, but I have received no response, no update, and no resolution from Mahindra. It is extremely disappointing to see such poor customer service. Ignoring genuine customer complaints is unacceptable and seriously affects trust in the brand. I request Mahindra to take immediate action, investigate my case, and provide a clear resolution without any further delay.
‘we regret’ is not a solution.” “Because of Mahindra’s repeated delays and false commitments, I’ve suffered unnecessary inconvenience and financial loss.” “Please explain what compensation or penalty Mahindra will provide. Stop sending automated replies and give a concrete resolution.” “Add a confirmed delivery date and the details of compensation for the delay.
Dear @Mahindra_Auto@MahindraRise,
I booked a Mahindra EV from Raj Vehicles Mahindra, Mohali on 6 June 2026 and paid ₹21,000 after being promised delivery on 23 June. The dealership failed to deliver the vehicle and kept giving excuses like billing issues and repeated delays
‘we regret’ is not a solution.” “Because of Mahindra’s repeated delays and false commitments, I’ve suffered unnecessary inconvenience and financial loss.” “Please explain what compensation or penalty Mahindra will provide. Stop sending automated replies and give a concrete resolution.” “Add a confirmed delivery date and the details of compensation for the delay.
The complaint process feels meaningless because issues remain unresolved, and customers are left without any accountability or clear response. A complaint system without effective action defeats its purpose. Mahindra should improve its customer service and ensure that every genuine complaint is addressed fairly and promptly.
Dear @Mahindra_Auto@MahindraRise,@Mahindra_EV ,@anandmahindra
the vehicle hasn’t been delivered, and now I’m being asked to pay the increased price.” Well, “this is unfair since the delay is not from my side.I request Mahindra to honor the original booking terms & agreed price
@ Mahindra rise @ Mahindra auto @ Raj vehicles @ Mahindra services @ toyota_india
Dear @Mahindra_Auto@MahindraRise,
booked a Mahindra EV from Raj Vehicles Mahindra, Mohali on 6 June 2026 and paid ₹21,000 after being promised delivery on 23 June
#MahindraEV#CustomerService
I booked a Mahindra EV from Raj Vehicles Mahindra, Mohali on 6 June 2026 and paid ₹21,000 after being promised delivery on 23 June. The dealership failed to deliver the vehicle and kept giving excuses like billing issues and repeated delays
Now they are asking me to pay the increased price due to their own delay. I will not pay any extra amount for a delay caused by the dealership. Please investigate this matter, honor my original booking price, and ensure immediate delivery.
#Mahindra#MahindraEV#CustomerService