@Advhemantkapoor@SamsungIndia I hope your issue has been resolved
This is something similar happened to me with AC they intentionally let 1 year passed and the pain of poor quality croma AC is something i had to bear
#cromatrauma
@ravi_220@CromaSupport@cromaretail Ouch!! Please go through my wall , they will linger you 1 year
Buy back that Ac with 60% value nullified your AMC
You will pay good amount again
They did with me for more than 1 year @_WiseRoy_
Also you have to be professional while talking because they are doing favour
@_roy_aditi_@cromaretail I also had similar issue not with store but their regional head mr om prakash and vishal gulati were too rude
@_WiseRoy_ something i am writing over email of the staff issue
1 year of this croma trauma and only certain % refund
Croma =
Warranties ignored,
Damages blamed on customers,
Makeshift fixes to push warranty expiry.
Proof attached.
@_WiseRoy_ is this the Tata experience we trusted?
#ShameOnCroma#TataTrustMisused
Bought from @croma_retail, but stuck with faulty products, makeshift repairs & no real support. Over a year of mails, escalations & damage to my home & TV. Warranty or not, this is just poor ethics. @wiseroy#CromaRealityCheck#ConsumerRights#TataGroup@_WiseRoy_
@dipeeok@cromaretail These people are scammers and doesn’t listen to customers see what they have done to us and been going through this from an year
@_WiseRoy_
What if Ratan Tata sir was alive to witness how a customer is suffering because of @cromaretail?
Faulty product, over a year of follow-ups, and zero permanent solution.
Would he stay silent seeing such apathy under the Tata name?
#Croma#RatanTata#TataValues@_WiseRoy_
Dear @RelianceRetail,
After facing endless issues with @cromaretail even during warranty, I truly hope you rise as a better alternative in retail. India needs brands that value customers, not ignore them.
Rooting for you to grow with trust.@_WiseRoy_
@_WiseRoy_ No one from @cromaretail has contacted me yet. Such poor and unprofessional service! Despite raising the issue multiple times—with proof of warranty and repeated follow-ups—I’m still left unheard. Is this how Croma treats its customers?