anna ellam

It's all about 2 important not-so-smalls & the odd glass of red. Or white.

[anna ellam @anna_ellam]

@bookingcom Message to @bookingcom continued. We have been trying to get our refund (which you have agreed to) since 10th June. Countless messages. All info you have requested has provided 3 times and still no refund. It’s unacceptable

[anna ellam @anna_ellam]

Please could someone at @bookingcom tell me why you’ve still not provided a refund on a booking that you cancelled with 3 days notice. It has now been over three weeks and the refund has still not arrived.

[anna ellam @anna_ellam]

@bookingcom Hi @bookingcom I’m happy to take this off line but firstly please can you assure me this matter will be dealt with properly. It dates back to a booking made on 28th Oct, which was cancelled with 3 days notice. (1/2)

[Booking.com @bookingcom]

@anna_ellam Hi, we're here to help. We regret hearing about this experience. For booking issues, send us a private message with your following information and we'll respond ASAP.
- Confirmation number
- PIN code
- Name on the reservation
1/2 https://t.co/Z89AAoEgD7

[anna ellam @anna_ellam]

Now on my 3rd call today and been on hold for over 2 hrs in total. @HMRCcustomers how do I get to speak to an actual person as the digital assistant does not help with my enquiry.

[anna ellam @anna_ellam]

@nsandihelp Ah. Ok. He’s 18 & had a number but was told he would get a new one when we transferred his account to an online one. His old number now doesn’t work & he doesn’t have a new one. And there is no way of getting any help. This is the only was we seem to be able to contact you.

[anna ellam @anna_ellam]

@nsandihelp trying to get our son’s NS&I number but can’t find it on any of the paperwork we’ve been sent. Filled in the form online but no email received. Please can you advise how we find his number. Or how we contact anyone to get an actual response

[anna ellam @anna_ellam]

@nsandihelp Can I ask why that matters?

[anna ellam @anna_ellam]

Just watched the #Nyad film on Netflix. Bloody brilliant #NeverTooOld

[anna ellam @anna_ellam]

What really bugs me is when an expert (eg chimney sweep) talks to you as though you are stupid cos you don’t know anything about their area of expertise (eg chimneys) 😠

[anna ellam @anna_ellam]

@ThomHetheringto Love a cream jumper but you’re definitely asking for trouble!

[Phil Clifton @philclifton]

This. Is. Phenomenal.

Corrie characters aghast at “London?”

[anna ellam @anna_ellam]

Absolutely gutted for the #Lionesses but I have a new hero in Mary Earps! Best Fuck OFF ever!!
What an amazing group of women. Despite the loss it was a bloody brilliant watch.

[Greg James @gregjames]

This is the best FUCK OFFFFFFF ever recorded

[anna ellam @anna_ellam]

Think @NiallHarbison needs one of these attached to his moped 😍

[anna ellam @anna_ellam]

@LucyMaxwell @BBCOne Thinking about it. Is it good??

[Ad Professor @The_AdProfessor]

The 9 most creative social media ads I've collected this week:

1. World Wildlife Foundation

[anna ellam @anna_ellam]

@knightys @8bitnortherner 😂😂 just had to check how the 19yo pronounced it! She actually wasn’t too Salford for once 😂

[anna ellam @anna_ellam]

@knightys

[Buitengebieden @buitengebieden]

Me trying to find the bathroom switch in the middle of the night.. 😂

[Liam Needham @Liam_Needham]

Canal Street, Spinningfields, Northern Quarter, Ancoats, Deansgate