@Groupon_UK To be fair, I spoke to your support team last night and they told me they wouldn't help and I'd lost £60 on something that never arrived -- and your own system says never arrived. I'll try again, though. Thanks for responding.
@SamSykesSwears I guess it's not impossible that people don't understand that authors care. If a negative review is of the book, not the person, some reviewers might believe it's useful or of interest to the author. The world is big and mistakes and misunderstandings happen.
Help inform the Scottish Government about disability and ageing:
https://t.co/34Gzv6UeOD
(Please retweet! Mostly for people over 60, but everyone's welcome to respond)